Testimonials
We are proud of what our clients have to say about our services.
"I just wanted to say thanks for all the hard work you both put into getting our house up for sale and under offer in such a short time frame. We really appreciate it."
J.Comer
“Last Friday 3rd February 2023, finally the sale of a property 26 The Water Gardens, Hazlemere, completed after many months of ups and downs!!! The property belonged to my late mother although it had been transferred in to my name a while ago. As you can imagine, it was all rather sad for me but inevitable. I have been thoroughly pleased with the way in which I have been dealt with by all the staff at Frost's in Flackwell Heath, most particularly Debra Godley. She chased and chased the purchasers' solicitor countless times and kept me in the loop all the time. I have felt so sorry for her at times as it appeared we were getting nowhere! But finally, it happened. I have also been impressed with the way, when I telephoned, within one or two short rings the phone was answered, normally by James or if not Alex. It counts for so much rather than having to hang on indefinitely!! Great credit to you all and many thankyous for a job well done.”
Lesley H
"I would like to thank Jacqui,Grace, Chloe and all the staff at Frosts Chesham for their superb service I received whilst they were selling my house, in The Warren, Chesham. Their professionalism, dedication, communication and friendliness was exceptional. I was always kept up to date with progress of the sale, my questions were answered promptly and if they did not have the answer then I was contacted when they said they would contact me. I could not have asked for better service, and would not hesitate to recommend Frosts in Chesham to anyone who wished to sell their property. Thank you very much "all the staff"."
Mrs S Hockey
"The team at The Frost Partnership provide a first rate personal service and are prepared to go that extra mile. In particular, I would like to thank Anthony for all of his help and assistance in getting the deal over the line!"
A Craggs
"We have bought and sold our home through Frost Partnership -Gerrards Cross. The professionalism and understanding of the team under the Stewardship of Richard Kew has been exemplary. Their careful planning and work ethic in ensuring that they have taken on board all your requirements and making you feel at ease is exceptional. We would recommend Frost Partnership without hesitation."
B.O'Shea
"Anthony has been absolutely brilliant throughout. I've had a bit of a nightmare at every step but it certainly wasn't any of Anthony's doing. He was there to listen to my frustrations, guided me through the purchase of my new property, resolved an issue with the sellers and has been good fun along the way!"
Gemma E
"Thank you for your professionalism, dedication and experience within the industry. Lizzie was fabulous with being wonderfully patient, intuitive with a drizzle of entertainment and always professional, simply the jewel in the crown at The Frost Partnership. I will definitely be recommending you and your team and contacting you without hesitation when I am looking to move to Gerrards Cross in the not so distant future."
B.Worthington
"We were fortunate enough to sell our property within 2 weeks, we are so happy we did this through Frost. We dealt with Lee Henry in the Slough office and he was really good with all the communication and so professional! He kindly recommended us solicitors as well for the sale who were also very good (Quality Solicitors). Alison at Frost was also really good and kept in touch throughout the sale process. We are looking for another property and we hope to find something through Frost as I cannot fault them or their service. Highly recommend Lee and Frost for any sales and lettings needs. Thank you for the smooth transition."
Naz Ahmad
"I would like to take this opportunity to say "Big Thank You" to everyone at Frost Partnership in Langley branch for all their outstanding level of service and professionalism selling my property. Despite this lengthy sale, Alison has shown an exceptional effort, honesty and patience, always responded to enquiries promptly and efficiently. She worked tirelessly alleviating the stresses when losing the first buyer. She is one of the very few that cares, nothing is too much trouble. David found both buyers for me demonstrating excellent negotiating skills and invaluable knowledge of property market."
Maria Leishman
"Excellent staff, very professional and credible in what they do.Vicky Binstead is such an asset to The Frost Partnership."
Indie Dhillon
"Very good, energetic and attentive service from Mark Squire at Frost, most importantly, successful!"
James Chestnut
"Great Service from Franky and the team at The Frost Partnership..as always. Communication is fantastic and consistent. I would not consider using anyone else."
Kate Todd
"I could not have asked for a more attentive group of people. They all showed a professional and caring nature in a difficult time of selling my mother's house. I cannot recommend them enough and a very special thank you to Lizzie. She was always one step ahead and kept me informed in her very cheerful manner. Great service!"
Sue Tremlin
"We are really very grateful for the manner you and your staff have used in this transaction, Jackie. In particular you have been so good at keeping us informed as and when necessary, and of course Gemma and Alex have been very kind and conscientious throughout the various processes. We are certainly so glad that we have used Frosts!"
David Way
"Helpful and professional helping us patiently every step of the way. Jacqui Cuthbert was so empathetic and understanding of the emotions involved in selling a house. I would highly recommend the service they gave."
Sue Bish
"We started our moving plans just before Covid so things were very protracted and there were some hold ups buying into a new build property. Franky Viccars dealt with us throughout starting with viewings and the ensuing difficulties. We found her very competent,reliable,reassuring and understanding when we were stressed. Franky is a true professional and I can’t imagine anyone doing a better job."
Dorothy Bayliss
"Billy Boyle is amazing as are her team at Wraysbury. Would highly recommend them to anyone! Billy deserves a medal for her patience and negotiating skills she really is a wonderful lady!"
Rebecca Farnden
"I bought via Frost, and I can’t fault Alison. Solicitors were dragging their heels and she cut through problems to get everything sorted. Would really recommend them as a Buyer."
Catherine Hayes
"Having needed to move quickly after lockdown, I was delighted with the experience the Frost team provided. It was a very stressful time that had so much potential to go wrong. The great team at Frost helped me navigate the transition effortlessly."
Paul Harris
"We were selling our property at the start of Covid-19, during the whole process of lockdown Jamie and his team were great with communication and updating us daily, right through to completion. Would definitely use again"
Amy Sheldrick
"Very helpful estate agents, professional and knowledgeable"
Melanie Brown
"This agent (Andy Thompson) was so helpful couldn't recommend anyone more. Had lots to sort out especially with Corona, he helped fill out forms and contact people. If you are looking for a really helpful estate agent this is definitely the place to go"
Debbie Gray
"Jamie Berryman (branch manager)and his fantastic team at Feltham definitely deserve 5*plus. Totally professional, efficient and supportive each individual has unique abilities resulting in a winning team! The company also shows a great marketing presence on the Internet and provides brochures and the Frost magazine.Jamie Berryman found me the right buyer (no time wasting), negotiated the right price and introduced me to a brilliant solicitor Gavin Livsey of Roythornes Ltd. Straight road ahead then came the Coronavirus and lockdown.Jamie and Gavin worked so hard on my behalf. They made the impossible became the possible. Thank you.Highly recommend"
Martha McGuire
"The whole team were superb throughout leading to a successful sale and purchase. Of particular note was Harry Edmonds who was my main point of contact. He was very professional and easy to deal with and is a credit to The Frost Partnership."
Jon Allan
"The staff were friendly and helpful. It was a complicated sale involving lease extension and buyers pulling out at the last minute but they quickly found new ones. Would use them again."
Steve Chandler
"Great experience. Andrew helped us secure and buy our home without glitches! Very grateful and we were extremely happy with the whole experience."
Mohnish Mirchandani
"Absolutely fantastic, professional and courteous service provided by Lee Henry and his team to include Lee Moss in Lee Henry's absence and Alison Perchard for efficiently coordinating the sale/purchase once a buyer had been found. I had previous experience of buying and selling a property in Taplow through The Frost Partnership's Burnham branch in 1995 and 2005 respectively so had no hesitation in seeking them out again when we needed the services of an Estate Agent again recently in Slough this time. Lee and his team found a buyer within 4 weeks of the property going on the market and for not much less than the asking price. Thank you Guys"
Usha Gupta
"Harry thank you so much for being so helpful throughout the whole process of buying our first house. Thank you for all your hard work and for your professionalism. It was absolutely pleasure to deal with you."
Marzena Gregorczyk
"Definitely recommend The Frost Partnership,Feltham. Andy from sales department did our initial viewings, talked to us about what type of houses we are looking for and showed the house that he thought we would like. And We liked it. Jamie from the office kept us informed with all the information and progress on the sale, advising us of what to expect at each step while we buy our first house. We went with their in house solicitors which also made the transaction smooth and kept us running an errand boy between all parties. Thank you for your support."
Prasanna Nadendla
"We have nothing but praise for Anthony at Frost in CSP who over the past 10 months has done everything he could to help us find a new home, going far beyond what we expected of an estate agent. Extremely helpful, honest, friendly and personable and made a tricky time much more hopeful for us. We will be forever grateful, thank you"
Lucy Pourkashanian
"Heather and Sam have been fantastic! Great service and we finally found a great house! Thank you for all your hard work! Would recommend Frost to all!"
Molly Wallace
"Thank you Frost Partnership for all your help and assistance with our move to our new home. Heather and Sam have been amazing and extremely helpful. Good luck with future business and best wishes!"
Rosie Saini
"Frost of Feltham were worth every penny. They worked so hard they were efficient polite kept us informed. A big thanks goes to Jamie - Someone who knows his job very well and a credit to the Frost Company."
Yvonne Medlycott
"The Frost Partnership Estate agents excellent service. Special thanks for Jamie B done amazing job and all team very professional. I am giving 5 star rate. Thanks for everything"
JD Singh
"We can highly recommend Frost estate agents in Feltham. The Manager Jamie Berryman was especially helpful throughout, easily contactable answering queries when needed. The sale of our house was swift and successful."
Gavin Moss
"Jamie (and previously, Harry who took charge at Staines branch during our move) were both excellent throughout what turned out to be - through no fault of their own - a difficult move during Brexit doubts and the COVID-19 pandemic. James has been on hand to offer advice when needed, make suggestions when asked and be accommodating to all sorts of demands. Let's just say when our buyer made a late demand that threatened to derail the entire process very late on, Jamie acted on our instructions, but was also instrumental in helping to ease the sale over the line. Jamie and all his colleagues were transparent and candid throughout, and it was clear that they had our best interests at heart - even giving their excessive workloads and lockdown challenges. Frost weren't our initial choice - which was a mistake. Our previous agents left a lot to be desired, but as soon as we switched, we knew we were in better hands. Some estate agents get a bad press, and no doubt some of it is deserved, but Frost have seen our move through when so many others are in danger of falling by the wayside. I couldn't give a higher recommendation."
Ian Hare
"Our sale was handled brilliantly by Jacqui and Alex at Frosts in Chesham. They kept us informed throughout the process and helped us meet the agreed timeline. Would highly recommend them!"
Tony Dickinson
"Fantastic estate agent. Frost Staines saved the day when my initial choice of another agent in the town proved to be wrong. Jamie and the team turned the situation round and really showed what a modern, hard working estate agency should be. They fully deserve 5 stars for picking up a sale that was going nowhere, remarketing brilliantly and instantly increasing attraction, securing offers and then tenaciously keeping it moving along through lockdown to completion. Communication was always excellent and I felt we worked as a team to get to completion. I have no hesitation in recommending them."
Matt Bricknell
"We have just completed on the sale of our house in Ashford, and Vicky B (Ashford branch) was by far the most efficient, proactive agent whom we ever had the pleasure to deal with! Would highly recommend her - she was instrumental to achieving a positive outcome! 5 out of 5"
Cristina Artico
"As a property development company (P4I) I am happy to highly recommend Frost Partnership as estate agents. We were very pleased with the great service in selling our flat in Chesham, Jacqui was dealing with the whole procedure of the sale in a professional and efficient manner, caring for all details and making sure everything runs smoothly for all parties."
Chaya S
"Fantastic agents. I dealt with Denise Lane. She was very professional , highly open and engaged through the process, keeping us updated at all times and chasing actions to keep the purchase moving smoothly."
Sheeba Sarwar
"Heather was a huge support during the somewhat tortuous process of getting to the point of actual exchange! She has so much local knowledge, which we lacked, and indeed has known the property and our father for several years. Thank you so much Heather."
Helen Storey
"Frost in Slough marketed and sold our property in just a matter of weeks. Their efficiency, friendliness, communication and speed of transaction were superb. They have been a pleasure to work with. Main contacts were Lee Henry, Alison Perchard and a lovely girl called Kiran, who very amiably checked the house alarm was set one time when I couldn't quite remember! Well Done All, Thank you."
Amita White
"Excellent communication and lovely, lovely staff. I would highly recommend them. Jacqui in particular has been fabulous."
Clare Sylvester
"The Chalfont St Peter Team went above and beyond to get the sale through. Always at the end of the phone with advice. We went with the solicitor they recommended too and the communication between the two was also excellent."
Sarah Chapman-Pemberton
"Chalfont St Peter,a team that really do go above and beyond all expectations!!! My husband and I can't recommend Frost CSP enough! After just a short time of looking we were fortunate enough to find a lovely house in a beautiful road in CSP - we were also very lucky that Frost were looking after the sale! Anthony was our first point of contact and made us feel at ease right from the start of the process, he knew everything we needed to know about the house and had so much knowledge of the surrounding areas. Once we decided this was the house for us , Anthony helped us all the way, almost quite literally holding our hands. At no matter what time of day there was always someone to take our calls and answer any questions we had. With no doubt Anthony made the whole process swift and smooth.I have friends who can't believe we purchased/sold/exchanged and completed in such a short period of time and with no stress at all! If you're thinking of buying/selling/renting you really must meet with Anthony and the team, you won't need to look any further! Thank you again Anthony, Ben, Steve and Jackie for finding us our dream home, you guys really are the best!"
Tracy Richardson
"Professional, courteous, informed, persistent, patient. For us, our timing wasn't good- it wasn't the easiest time to sell a house - but Frost stuck with it and made it happen. Highly recommended."
Joan Moon
"All the staff at Langley worked really hard to find a buyer for us and we trusted them to show viewers around our house in our absence. Always polite,helpful and respectful. We never had any trouble contacting them and always answered our queries. Would recommend."
Pepper Draw
"We had a fantastic experience with Frost. Lovely staff and great communication. I couldn't rate them highly enough!"
Clare Mc Caul
"We used Frost to sell our mother’s home. Their service was exceptional and professional. Their knowledge of the housing market was totally correct. The sale went very smoothly I would highly recommend them."
Tanya Marshall Foster
"A big thank you to everyone at Chesham Frosts estate agents. We purchased our new home through them and they were without doubt the best estate agents I have ever dealt with. Jacqui, Gemma and Alex were a pleasure to deal with and nothing was too much trouble. I have to say a special thank you to Gemma who went way beyond what I would have expected. The effort the whole team went to puts the competition to shame! Suffice to say I would highly recommend Frosts in Chesham to anyone selling their home and if, like us, you buy via them you will be amazed at the help you receive."
Warren Back
"Absolutely fantastic, professional and courteous service provided by Lee Henry and his team to include Lee Moss in Lee Henry's absence and Alison Perchard for efficiently coordinating the sale/purchase once a buyer had been found. I had previous experience of buying and selling a property in Taplow through The Frost Partnership's Burnham branch in 1995 and 2005 respectively so had no hesitation in seeking them out again when we needed the services of an Estate Agent again recently in Slough this time. Lee and his team found a buyer within 4 weeks of the property going on the market and for not much less than the asking price. Thank you"
Usha Gupta
"I just want to say a massive thank you to Harry, Andy & Rob from Frost Estate Agents in Ashford for being so helpful and professional during my dealings in first time selling and buying a property. It’s been a journey but we are now enjoying our new home. I would highly recommend them to anyone looking to sell their house."
Tracey & Piotr
"Professional, honest, sensitive and approachable. The Frost Partnership delivers!Andrew Holdsworth and his team, including Emma, provided us with a level of service and attention to detail I would never have expected. Andrew promised he could provide genuine buyers who would be keen to buy our property in the difficult current market. He was sensitive to our situation and after two weeks we had six genuine offers in or around the asking price and in the end opted for a lovely couple of first time buyers ready to move quickly and who seemed to be genuinely thrilled to be moving into our former family home. I can't recommend Andrew and the Frost Partnership too much they were true to their promises, always available to provide help and guidance, thank you so much."
Paul Stafford
"Polite, informative and an efficient process throughout.I recently contacted Frost regarding a current market valuation of a property to ascertain my financial options going forward. Initial phone call was very polite and informative and there on after I was looked after by Alex who was attentive and professional throughout the whole process. I will be using them in the future and would happily recommend them."
Kieran T
"Professional, friendly, understanding and worked hard to get me the price I wanted. 10/10"
Tim Crebo
"Mark and all of his team were extremely professional, friendly and knowledgeable in helping us to sell our house. They were respectful of our home when arranging visits and communicated very well throughout the process. We would definitely use them again and highly recommend them."
Bhuppy Pettifer
"It was a very pleasant experience with Georgina and Jamie towards the purchase of my first home. All through the journey they were very approachable and prompt in sharing information/updates giving me a very comfortable feeling. I would always recommend them to anyone planning to go for a purchase of property and also thank them again for all the help and support for the successful completion of my purchase."
Sudhish Kumar
"Very professional, happy to help at all times. David and Franky delivered a first class service as did the whole of the team. Pleasure to deal with them."
David Williams
"Can't thank Frost enough for the quick sale of our property. Chris in particular was influential at point of exchange, making sure everyone was on the same page. No hesitation in recommending Chris and the rest of the team at Frost."
Michael Gater
"Billy from The Frost Partnership in Wraysbury provided us with amazing support from our first meeting through the ups and downs of showing our house, finding a buyer, finding a 2nd buyer, selling the house and moving out. Billy is very bubbly, always upbeat and always ready to answer questions and help sort out the millions of things that go into selling a house. I would highly recommend her and she would be my first point of contact if I wanted to buy a house in Wraysbury/Horton in the future."
Lesley Carruthers
"Chris was very attentive and thorough throughout the whole process. Timeframes were clearly set and followed up to ensure the chain and overall process completed on time. Clear detailed communication across all parties within the chain, fed back thanks to Chris. Would highly recommend."
Adrian Dennis
"I would like to say a HUGE thank you to Alex White of The Frost Partnership in Ashford Middlesex. It has taken a long time to sell the property but Alex has been honest, reliable and helpful all the way through, he was determined to get the property to completion and he did just that. He is a kind considerate man and easy to talk to. The Team at Ashford work as a team and I would recommend them to anyone selling their home.Thank you to everyone at Frost Ashford."
K Rogers
"I would just like to take this opportunity to say a huge thank you to all the staff involved in the sale of my property . From the first phone call all the way through to the sale they were with me every step of the way. I am happy to say that they made what can often be a very stressful time much easier for me. It was my first experience of property selling and I am so pleased it was The Frost Partnership Feltham that were my Agents of choice. I was kept up to date with all feedback from every viewing. I found them to be totally professional throughout the whole process. I would recommend them to anyone selling in this area. Thanks all."
Elaine Hilton
"Frost Partnership represented the house we were viewing (and have now bought) and it was hands down a great experience with them. As any first time buyers would agree, buying a house is super stressful and complicated. Emma was looking after us and was a breath of fresh air. No pressurised phone calls or game playing. It was straight, honest and polite conversations throughout the entire process. She went above and beyond when it came to sending over correspondence with the sellers and having had some communications from estate agents from other agencies, we were really fortunate we had her as our middle man (woman). Andrew helped us as well at the very end as was completely informed of the progress of the property and was given a proper handover while Emma was on leave. In general, everyone at the Amersham branch were great and were always patient with requests from both sides. Would definitely recommend using them!"
Imi Brar
"Very happy with the service provided by Frost whilst selling my property. In particular, Andy Thompson should get a special mention for all he did for us. He was able to find a buyer very quickly at a price we were happy with. He quickly filtered out any time wasters so that only genuine buyers were allowed to view the property. He constantly kept us up to date whilst the sale was taking place and was always available to take our calls to provide updates. Great job Frost!"
Michael Thomas
"We recently bought a flat in Windsor, Denise was helpful and efficient at all times, and the purchase went through without any problems. We were then assisted by Karen in lettings, who has been professional and knowledgeable throughout and we are very happy with our tenant."
Tony Philippou
"I would highly recommend The Frost Partnership in Windsor. Nicola was so professional and helpful and a joy to deal with, my sons property went though smoothly and he was very pleased. Thank you again Nicola."
Eileen Sharman
"Being the first time buyer we have have no clue and was naturally nervous and face some bad experiences with few estate agents and than we found Frost Partnership. From the first meeting for viewing with Georgina all our worries were gone. Georgina showed her many properties with open mind, heart and her exceptional lovely smile she never gave up on us even though we were keep changing our choices and priorities never felt any bad attitude or fed up behaviour but just an encouraging spirit welcoming and charming smile of Georgina. She gave us sufficient time always answer all our even stupid questions, stayed behind for us despite her family commitments and with her dedication she got us the home we were looking for. Bravo to Georgina the heart of Frost Partnership Feltham. Choosing house was done than comes all long trail of things that involve all the way to completion there comes the MAN Jamie Frost Manger. Jamie is extremely experienced accommodating and extremely supportive. Jamie supported us every single step of the deal with great patience and very positive behaviour his recommendations proven the best for all the steps involved to buy the house. Jamie went extra mile to get us the best deal in every thing from house price negotiation to get all the hiccups sorted with ease. There must be many successful estate agents out there but if you want to find Genuine Honest Professional & Supportive people who will get you your dream home at your own wishes and affordability then Jamie is the MAN and Georgina the Heart of the Frost Partnership,Feltham must be the first and only choice."
Rehan Choudry
"Buying our first house was a breeze! We were worried about the process but Frosts made it so easy and simple! Contacted us throughout the process, allowed us to visit the property when we needed to whilst it was going through. Few issues when we moved in, called Frosts and it was sorted within a couple of hours! Harry was fantastic and helped us visit the property in evenings as we both worked! Very flexible for us which we really appreciated! Would highly recommend!"
Chloe-Roseanne Boon
"From the outset Andrew was calm and reassuring in his manner. Everything he predicted became a reality and the process, a potentially tricky one, was as straightforward as it could have been.. The positive and considerate way in which he and Emma dealt with sensitive family issues was much appreciated. Their recommendation for a solicitor proved to be a good one. I would have no hesitation in recommending using, and trusting, Frosts."
Judith Stafford
"Miles ahead than other estate agents in the area! You can feel the difference in service the moment you make the first connection with The Frost Partnership. Our experience was seamless, and Mark has gone beyond our expectations to assist us in buying a new property in the area. They have a wonderful team, who always respond well in time, aligning the interest of both buyer and seller. We always had peace of mind with Frost that our purchase will finish without any issue. No hesitation in saying that they are miles ahead in knowledge of the area, setting expectation right, and how to provide excellent service to their customers."
Ashu Mehta
"Recently sold my property with Frost who were very professional from Alex to Harry who I dealt with regards viewings and updates was always kept well informed and updated. Highly recommended."
Bradley Ayton
"We found Burnham team amazingly helpful, accommodating and very professional throughout the process from start to finish of our house purchase. We would highly recommend them to all our friends and family."
Dr K
"Very friendly and helpful staff. They went above and beyond to help us. I would highly recommend them."
Carole Guzinska
"I would highly recommend this agency to friends and family. Harry was excellent and we found him very helpful and approachable. I finally sold my house and moved so I am very thankful to Jamie Harry and the team."
Amrita Singh
"We found the whole team at Frost’s Burnham really helpful, professional and responsive. They were recommended to us when we were planning to sell our flat and they exceeded our expectations with a well researched valuation followed by ongoing support plus Mark went above and beyond to help us complete the sale when the pressure was on. Excellent service and we would highly recommend - thank you!"
Jennifer Cox
"Excellent service, couldn't fault them! We first met Anthony when we came for our first viewing at our new home. From that moment on he couldn't have done more to help us and he made the whole experience a lot less stressful.We would highly recommend using The Frost Partnership."
Adam Doughty
"Anthony at The Frost Partnership was beyond helpful. From arranging viewings, recommending tradesmen, liaising with solicitors and making a point of checking in with me along the way, he made the whole process so much easier. Wouldn’t hesitate to recommend. He’s a star."
Christine Kelly
"We have dealt with the Staines Branch for about 15 years mainly as letting agents and this year as selling agents. Lettings, headed by Laura found good renters quickly. Jamie in sales sold the house in 3 days. All the staff are helpful and do more than expected."
Brian Cooper
"We were really, really happy with the support offered by everyone at Frosts Slough. Despite what I am sure the team in Slough would say was a tough sales process, the team at Frosts really helped to make it as smooth as possible for us. We are happy that we definitely picked the right Estate Agents. Alison is an excellent expeditor. We fully trusted her to keep everything moving really quickly and she was exceptionally friendly and professional. We could really see the difference having a professional, efficent and friendly expeditor like Alison makes. We were also thrilled with the work of Lee Moss and Lee Henry, working through viewings and giving us good advice. Both were always punctual, friendly, helpful and professional. We fully trusted all of the team at Slough. We think that the team helped us to get a good price for our house and are glad we chose them."
Emma Browne
"Thanks to Alex and the team at the Ashford (Surrey) office. Very professional and always helped with all my questions at any time of the day. They chased various parties to keep the process smooth and timely. Definitely recommend them and their conveyancing solicitor, Joanne Jessop at Adkirk Law."
Steve Harrison
"Professional agents. Excellent experience from initially purchasing the property 6 years ago and its subsequent resale this year. I can only highly recommend using The Frost Partnership in Chalfont St. Peter. They were efficient and communicated effectively . Steve Ariss and Anthony Prokopiou were always helpful, available and answered all of our questions and managed the whole process with professionalism and integrity and kept us informed of all updates, even out of hours. I would have no hesitation using them again or recommending their services to my friends and colleagues."
Lorraine J
"I would like to thank the Ashford branch of Frost Partnership. I am a first time buyer and they put me at ease and helped me with any enquiries I had and it has just made my memory of buying an easier process when you have just someone there to help you. Thank you again for such a great service"
Emma C
"Great! Bought my house with the help of Nicola who went above and beyond to make sure we made it to completion! Couldn’t be happier with the service I received, would definitely recommend. "
Melissa C
"Professional and helpful. I would certainly recommend Frosts. In a difficult market they secured two reasonable offers and helped us through a slightly protracted sale due to various issues raised by the buyer. I am extremely grateful to Lee Henry and to Alison Perchard for their hard work and common sense as well as their hands on approach. I have no hesitation in saying that they did a sterling job. Many thanks to all the team."
Sheila M
"Purchase of investment apartment.Frosts were very professional in handling the negotiation leading to an agreed price and were very diligent in their dealings between buyer and seller to ensure the transaction progressed."
Adrian B
"First class service on property sale. I would like to thank all of the team at The Frost Partnership, Chalfont St Peter, for their faultless service and assistance in the recent sale on my mothers' house in the village. Right from the initial meeting with the branch manager, Steve Ariss, we knew that we were dealing with an agency that was so much more professional than others we had seen in the area, which was certainly confirmed as the process got underway. I would also like to say a particular thank you to Anthony Prokopiou, who was without doubt the glue that held the sale together in some pretty trying times when were were trying to get probate granted, he is without doubt one of the best negotiators/mediators that I have come across. So in summary, whole-heartedly recommended."
Simon H
"Billy Boyle worked hard, never gave up and liaised well with all sides."
Robert P
"Absolutely brilliant team to work with and a special mention to Anthony who has always given great support and taken the stress out of buying especially during those inevitable ups and downs. They are always friendly, approachable, professional and nothing was ever too much trouble. Would thoroughly recommend and use them again. Thank you"
Clare Harris
"Thank you so much for all your help. We were able to sell and buy our property within a quick time frame. We appreciate all your hard work and would recommend you to our friends and family."
Mr and Mrs George
"We have used Frost in both the sale and purchase of our homes in Langley for the last 20 years. An excellent service and straight forward approach which goes a long way alleviating the stresses associated with moving home. The last move was an especially "bumpy ride" but Alison, Steve and Ben took all of it in their stride and helped us through. Thanks to the team. You really can't go wrong with using Frost to sell or buy your home."
Ian Cook
"Would recommend The Frost Partnership to any one wishing to buy or sell a property in the Gerrards Cross area. They kept me informed with all aspects during the sale of my property and the service was second to none. When they came to value the property I was not given 'the hard sell' that I received from other agents, I chose Frosts because I liked their professional manner and my mother had bought from them before."
Gary Bevan
"Frost Partnership in Beaconsfield were our estate agents for a house sale and purchase and their service level was brilliant. From the first meeting through to completion they were super efficient responding to all queries within minutes (not hours). Whilst managing the sale process there were numerous queries from our buyers which Frost went over and above to resolve in a very timely fashion. They secured numerous competitively prices tradesmen for surveys and chased legal agents to get answers to obscure questions. I cannot recommend their service level highly enough."
Laura B
"Huge thanks to Jamie Berryman and his team, esp. Georgina, at Frosts, Feltham for highly professional, courteous and friendly service selling my flat. We had good, wise advice from Day One making the whole successful process amazingly smooth and efficient from start to finish."
Mark Weber
"I was a first time property buyer, The Frost Partnership Feltham Branch explained me the entire process. They were very supportive and helpful while viewing the property. Received great high quality prompt service from the professional staff. Many thanks for all the help from Frost Feltham Branch."
Sangeeta D'silva
"The brilliant team at Frost were able to sell our house in super quick time. Everything was well organised and Anthony in particular was extremely tenacious and efficient on our behalf / nothing was left to chance and we can highly recommend their excellent local knowledge, contacts and support."
Michael Barker
"Attentive, accommodating, friendly, good communication, reliable and approachable. Anthony has been very helpful, he is friendly, welcoming and genuine person who is very approachable and easy to get on with. My whole experience with Frost has been very professional, smooth running process and I would be very happy to recommend them and cannot fault them in any way! Thank you for a great service."
Lisa-Jane S
"Efficient, diligent and refreshing! Anthony and the team at Frost, Chalfont managed the purchase of our property exceptionally well. It was very refreshing to have an agent who responded so efficiently and quickly to any queries raised be it how small or big. He maintained pressure on all parties involved in a very professional manner. I would definitely use Anthony and Frost, Chalfont again for any future property transactions as well as recommend them to friends and family. Keep up the good work!"
Ram S
"Excellent Service from start to finish. Mark and the team provided a first class service from marketing our property to the day we completed the sale. The whole team are professional and efficient. I would highly recommend Frost and will be using them again in the future.."
SW
" I would strongly recommend The Frost Partnership Ashford for their professionalism throughout during the sale of our house. Alex, Rob and the rest of the team were excellent with their advice and efficiency at all times and the house took just three months to sell."
Monique Martin
"I would like to thank Jamie & his staff for all of their help with this very difficult purchase. They have been friendly, informative & totally professional throughout the whole process. It is lovely to find a team like this that understand their area & the demands of not just their sellers, but the wants of their purchasers too, & are ready to go that extra mile to make a purchase possible. Without them I am 100% sure that this deal would have fell through. I am normally reluctant to put my name to anyone, but would happily recommend these guys based upon this experience! I would not hesitate to approach them again. Thank you to you all!"
Tony Burke
" I used Frost for the first time and the service they've provided throughout the process has been professional and responsive. Chet went above and beyond to ensure things run smoothly, keeping me up to date at each stage. I would recommend this company to anyone in the same position."
Nicholas Roberts
"Very helpful throughout the purchase process and lovely people to work with, thank you"
Rob Owen
"Moving house is - as they say - one of life's biggest stresses. I was worried too until I discovered The Frost Partnership. From the moment I first met Lee Moss (in the Slough branch) and until I sold my property this month it's been a most pleasant, interesting and memorable ride. Frost's service is quite frankly... Superb! Every question is answered, every query dealt with. And on every step of the way their excellent staff kept me fully in the loop about how the sale was progressing. So my advice to everyone. Avoid the stress of house moving and choose Frost. You will not be disappointed."
Keith Badman
"We had three evaluations at the start of this process and Harry from the sales team at Frost stood streets ahead with his enthusiasm, knowledge and professionalism! We went with Frost immediately and were not disappointed! There was someone at the end of the phone at all times and their advice was so well informed we sold our property really quickly. Georgina and Awais both proved the same positivity and enthusiasm as Harry so that each viewing created a lot of interest in our property. We can’t thank Jamie and the team enough. We would recommend anyone selling their property to use The Frost Partnership."
Chris Bates
"It’s been an amazing experience working with team at Frost! They have been beyond professional during the whole process of selling my home, which they did in record time. I couldn’t recommend the team at the Feltham branch highly enough, and would advise anyone to use them!"
Allison Bates
"Would highly recommend The Frost Partnership. Extremely efficient and high standard of service from all members of the team."
Fred and Aileen Watts
"I’ve just completed my first purchase of a property with Frosts and I’d like to thank Jamie from the Feltham Branch who put me at ease during a stressful process and kept me updated regularly.Also I'd like to thank Chet their mortgage broker who helped organise the whole process."
Danny Broderick
"Amazing service, smooth transaction.Proactive approach, we were contacted and offered to see the property on the day one, even before it went live online.Thanks Andrew and Alison."
Aleksey Mesilov
"We have only good words about Jamie and we can't thank him enough for the tremendous help in selling our house. From the very first call he was very professional, never promised more than what he can deliver and was always quick to get back to you on anything. On top of that, he was pro-active in the sale of our house and he got us viewings and offers within the first days. On top of this, he is always there for suggestions and advice for the overall process but also to suggest suppliers. I'm happy to say that I've used all the suggestions that he made (solicitors, waste removal) and I've been very happy with the service they offered. If you want to sell a house, Jamie at The Frost Partnership is the dream house agent that you want to have on your side! The whole process will be a lot easier! Thank you again Jamie!"
Alexandru Cumpanici
"The team at Frost of Burnham are testament to all teams and institutions within the industry. Typically and often, times are trying – but the team at Frost are always on the ball, offering good advice and feedback as necessary. It seems a lot of clients switch and hastily dance with other agencies, yet Frost of Burnham will get the job done. And they did! Daft enough to move again? No! But would use Frost? Absolutely YES!!"
Jonty Soper
"We would like to pass on our sincere thanks for the way you and your team handled the sale of our home from valuation through to completion.Although ultimately a very quick sale, which in itself is impressive in the current economic climate, it wasn’t without issues and complications. During the whole process we were kept well informed and felt you always acted very professionally on our behalf. We have many friends living in the local area and will have no hesitation in highly recommending The Frost Partnership in Chalfont St Peter should they need to sell their properties.Wishing you all the best."
Kay and Ted
"Fantastic Agency! From the get go, The Frost Partnership in Staines was extremely efficient, organised, friendly and communicated well. I had the pleasure of having Victoria Binstead as my main contact from Frost and she was fantastic. She listened to what I was looking for, provided spot on possible options and took me to see the property that I have ended up purchasing on my second day of viewings! Every person from Frost that I spoke to was friendly, helpful and organised. I absolutely recommend using The Frost Partnership."
Alison H
"We have nothing but praise for the Frost Partnership (Chalfont st Peter) and would like to single out Anthony Prokopiou as an excellent person to deal with as nothing has been too much trouble. If you are looking for an estate agent that is an absolute pleasure to deal with he is your man. We bought our property through the Frost Partnership but would have been very happy to have sold our property with them. From start to finish they have been excellent. Thank you Anthony"
Kev McC
"I can not thank Frost (Billy) enough through a difficult purchase. She never gave up, worked hard, always helped, stayed calm even when i was in tears and kept me going. Would not have managed to so this without her.Would 100% recommend!"
Courtenay Scarlett
"As an older citizen I was not looking forward to selling my house and moving. Frosts of Wraysbury were very efficient in handling an unforeseen complication and completed the sale for me in difficult circumstances. I cannot thank Billy Boyle enough for all the trouble she took looking after me. I have no hesitation in recommending them. Once again thank you Billy."
Gerald Took
"Whoever I dealt they all seemed friendly. However it's the branch manager Billy Boyle that is exceptional. Helping my grandfather with a anything and anything, considering he is 93 she handled it all perfectly."
Nathan Jackman-Smith
"My wife and I have just purchased a property in Chalfont St Peter through The Frost Partnership, and we couldn't be more pleased with the service we received. We would like to mention and thank, Anthony Prokopiou in particular. He was superb throughout, kept in regular contact with us and went above and beyond to speed up the whole process. We are extremely grateful for all of his help, and cannot thank him enough. If you are looking for an estate agent to use in Chalfont St Peter, we would definitely recommend The Frost Partnership. Once again, thank you Anthony, and all the team at Frost."
Dan Litchfield
"My brother and I have received excellent service from all the members of the Chalfont St Peter branch of Frosts over the past 10 months regarding the sale of our parents home. It was not an easy house to sell, particularly in the current market conditions, but by steering us gently with sensible things to tackle and by offering relevant, intelligent and timely advice we have achieved the sale. So its a big thank you to all with particular mention for Stephen, Ben & Anthony for sticking with us."
Debbie Darby and Michael Weiner
"Excellent, friendly, professional service. Did what they promised to do, when they promised it, kept me informed and went the extra mile when things looked difficult. Would definitely recommend them."
Jasper Barry
"Excellent service, personal touch, faultless communication, care and perseverence. I cannot praise Frost Partnership enough for the superior service, support and care Stephen,Ben and specifically Anthony have demonstrated during my house sale! Nothing was ever too much and they went beyond the call of duty to take away the pain and ensure a joined up process was successfully executed."
Nicola P
"From the time we first called Frosts to arrange a valuation of the property the service was excellent. We dealt with Jamie the branch manager who was very professional at all times. He gave us advice on what we should do and how much the property should be marketed for. When we called the office other members of staff were really helpful and friendly. We were always able to speak with Jamie on any query we had and he kept us updated. Jamie advised all the way on prices for the property etc. With the result the property was sold within weeks. We would have no hesitation in recommending Frosts and in particular Jamie to deal with a house sale."
Barbara B
"As we have recently completed an executor sale, I want to comment on the highly professional attention, service, and above all complete communication we received from the Frosts team. Special thanks must go to David, who was relentless in driving the process through solicitors, keeping us fully informed at all times. Thank you Frosts."
Mike S
"We recently sold our late mother's house in Beaconsfield through Frosts. The staff were extremely helpful and friendly and went over and above in doing various things such as fixing locks, watering houseplants and giving our buyers information on local schools. Frosts were able to secure a buyer where the joint agent was not."
Sarah Johnson
"Andrew Holdsworth went the extra mile to ensure the sale went through despite difficulties and inefficiencies at the bottom of the chain"
Sue Hanson
"I have recently sold my property and I cannot thank The Frost Partnership enough for their support in assisting me with the sale. The past year has been a tough for everyone with house sales but with the genuine professional help and support from them, the journey has been a stress-free and smooth run for me. Nothing was too much and everything was possible. You have always been there, and I have had a truly wonderful experience working with the whole team, always friendly, always smiling and offering great professional advice whoever I have needed it. People kept saying to me, how house selling can be very stressful. Honestly, if you have the right people taking care of it, it really doesn't have to be! Can't recommend you all enough! Thank You."
Suzy Pool
"Recently completed purchase of a property. Jamie ( Frost Feltham Office) and his team were very helpful throughout the purchase. Each of our query were promptly sent to the seller. No false assurance or overselling of the property. Pleasure to do business and I highly recommend."
Aayush Dubey
"The Frost Partnership is very professional. We were first time buyers and were new to all the process but JAMIE was very helpful. Also very grateful to our mortgage advisor CHET from MAB he was very very helpful and made our mortgage process very simple and easy by guiding us throughout the whole process. Thank you guys wonderful service. KEEP IT UP"
Oshin Fernandes
"Highly efficient.Andrew was fantastic during our purchase. He couldn't have been more helpful. Thank you!"
Anna B
"Great team and always happy to help. Kept things moving well on my sale. Thank you Alison, Steve and Ben."
Tee Q
"My husband and I bought our property through Frosts (Feltham office) a few years ago. All the staff were extremely helpful, friendly and very efficient from day one through to the day we actually got the keys to our new home. We were so happy with our experience with Frost that we wanted to use their property letting services too. Again, we received an excellent service and all the staff were great, but I’d like to convey my thanks in particular to Sebastian who is always there just a phone call away and always ready and willing to help us with any of our letting queries and questions. Also, when we were looking for a mortgage broker, we decided to use the one recommended to us by Frost and I would like to say we received the same excellent service from him too. My husband and I would definitely recommend Frost and would quite happily use any of their services again."
Pam Mehroke
"Firstly, fantastic, fantastic, fantastic!!!I am very happy with the Property purchase transaction handled by Frost in the Feltham office. Actually from start to finish the team always communicating via the phone or email. Everything, making things as comfortable and stress less as possible in all areas like setup the mortgage advisors, solicitors and surveyors in all stages. I’d personally like to thank Jamie and Chet Mortgage advisor who helps me from start to end of this purchase and many thanks to the team of dedicated staff for all their hard work in my house purchase. If anyone is purchasing through Frost then they are in right track... And finally again many many thanks to Chet Mortgage advisor (Ashford branch) who helps me from start to end of his great service on mortgage approval. And I really advise to all of you to use his great service on the mortgage."
Rajesh Reddy
"I have bought two properties through The Frost Partnership, one in 2008 and just completed on the second property. I am very impressed with the service I received through both purchases, they are very efficient and professional. I never had to chase them as they always kept me updated."
Valbona Omeri
"Excellent service from Frosts Gerrards Cross on the sale of our flat, especially from Mark Squire who was always up to date with the sale progress. He needed to pursue solicitors actions on both sides of the sale and did so when necessary and always kept us up to date. Also thanks go to Director Richard Kew. Frosts Gerrards Cross - Highly Recommended"
Norman Holmes
"I can’t thank Frost Ashford enough. Really made things easy and understandable for my first property purchase. All very supportive, easily contactable, and friendly to deal with. Alex White was a great help, very professional, knowledgeable and was only ever a phone call or text message away from an answer to any questions or worries that I had. Thank you all, I would highly recommend to anyone who asks. Worthy of a 5-star review and more."
R Li
"I'm a first time buyer, it took 4 weeks from offer to exchange. I highly recommend Anthony Prokopiou at the Frost Partnership Branch in Chalfont St Peter. As an estate agent and a person, he's been amazing the whole process, making sure we know what's happening, going above and beyond his role. He's been great at communicating requirements between all parties involved. He's honest, kind and very transparent, he's been a pleasure to speak with, anyone that has the opportunity of working with him will not regret it. Thank you again for helping us secure our first home."
Jamie Fox
"A thoroughly professional service from start to finish. Highly recommended"
Adam Giaquinto
"Jamie was great from start to finish. Had my fair share of dealings with other estate agents in the area and this is by far the most professional of them all. Once again, thanks Jamie!"
Hamoudi M
"The Frost agent kept on contacting and providing the updated information to us as a buyer, our seller and other parties. We are happy with this agent's services. "
Dongrui L
"Use this company!What a team! From sale to completion in less than 6 weeks. Kept informed all the way, nothing was too much trouble. Thoroughly recommend this company."
Lesley N
"Excellent professional service. We recently used Frost Partnership (Burnham) to sell our house and purchase our new home. We found them to be extremely professional and polite. They are knowledgable of the area and have good housing stock at realistic valuations. All the staff were helpful, we were very happy with the way they performed our viewings. I would highly recommend their service if you are looking to buy or sell property in the area."
Jonathan B
"Burnham office provided an accurate valuation with a clear indication of the advantages and disadvantages the property offered to buyers. Within a short period of time a number of potential buyers were found and after a few eventful viewings an offer was made and the asking price achieved. The office were also helpful in sourcing an efficient solicitor, removal services plus signing off identification documents which eliminated the need to find and pay a solicitor to carry out this task, very useful. Communications provided the support needed to complete the sale and completion was achieved just under 3 months which considering some of the difficulties encountered was a good achievement. I was happy with the service The Frost Partnership (Burnham) provided"
Ian S
"My partner and I recently moved home and Frosts were a huge help in pushing through,what was a problematic move. Our agent Andrew Holdsworth was polite, helpful and responsive and went the extra mile when required. Andrew took 2 hours out of his day to personally drop off some vital documents to help push through our move. He understood our predicament and did everything within his power to assist us. We were very happy with the service he offered. Good on you Andrew!!"
Daniel James
"Dealt with Mark at Frosts who always responded promptly and made our sale proceed very smoothly indeed. Very impressed ,given the market conditions they marketed and sold the property in very short order. Thoroughly recommended. Well done to you and your team Mark"
Kossuman
"We both bought and sold through Frost in Burnham. Fantastic service on both sides throughout. Our was originally up for sale with another agent and the experience was terrible, as soon as we changed to Frost this completely changed. A team of really nice people, would highly recommend using Frost to anyone."
David Brind
"I just wanted to put in writing how impressed I have been with Naomi Forward's total dedication to pushing through the complicated sale of (our property). She was totally dedicated to doing anything and everything that was needed to make this happen - far more than one might normally expect from the services of an estate agent. Without her terrier-like focus on the detail, her unfailing calmness and her pragmatic approach to the many problems I don't think this sale would have gone through. In my opinion Naomi is a perfect example of why estate agents are worth every penny of their fee."
L Harris
"Thank you so much to the staff at Windsor. Nicola and Chris are always so helpful but particular kudos to Denise for her patience and great communication during a very frustrating sale. I would definitely recommend them and would use them again (although I’m not moving again in a hurry!!)"
Debbie Christie
"Chet our mortgage advisor was brilliant. He honoured all deadlines, was very professional and fast. Our application was handled by him and he even negotiated better than market rate. ROB was another very helpful gentleman. He even helped us when we needed a short let. Jaime had a family problem but even then, he made all efforts. Thank you gentlemen."
Hannington Muyenje
"After no success with another agent, we swapped to Frost in Ashford. From the very beginning Alex and his team gave us confidence that we were in good hands. They were friendly, kept us informed following viewings and when we accepted an offer, guided us through the whole process. Thanks to the whole team, especially Alex, Amy and Andy. Will certainly recommend your services to anyone looking to sell their home."
Linda Tanner
"We have dealt with The Frost Partnership over several years having experienced disappointing service from other agents in the Cippenham area. They have been professional and discreet which was very important to me with the sale of my two properties and the purchase of two flats. We would have no hesitation in recommending their services and have done so on two occasions since. They go above and beyond what is expected of an Estate Agent even finding me somewhere to stay as my buyers were ready but my purchase was not."
Betty Humphreys
"Excellent service, and great communication, would recommend and use again"
Ashley Leatherland
"I had a very good experience selling my house recently with Frost Partnership. They were able to organise and facilitate all the viewings for me and then kept chasing until the purchase went through. They were always very responsive when contacted by phone or email."
Dharminder Bhogal
"Absolutely phenomenal service provided by Frost Partnership in Slough. The service provided by Lee, Andy and Alison was fantastic and very person centred. They ensured we found a buyer and were there to see it through in its entirety. Reasonably priced as well. Thank you very much for selling our house in this tough climate. Highly recommended if you want the job done!"
Mirza Saad Baig
"Excellent agent with good local knowledge and friendly staff. The Frost Partnership have a huge amount of local knowledge, and track record of successful sales, in Amersham. They were able to bring that to bear in marketing and selling our flat. Their fees are reasonable and the value for money for the service we received was excellent. The staff are extremely friendly, proactive and responsive. Accessible at all times. We have been extremely pleased - many thanks."
Juliet O
"Frost in Feltham have been fantastic I am so grateful for all feedback they gave me they took all the worries away I left everything to them and I am so grateful to them for the speed in which they sold my property they are all so polite and helpful I want to say a HUGE thank you to Jamie at Feltham Branch you are a star huge thanks for all your hard work and all your team are amazing"
Tracey Bishton
"I came to know The Frost Partnership company when we bought our first house over 14 years ago. Over the period of time, Frost Partnerships services has been widely used by my neighbours for selling and renting their properties and especially in TW area.The staff is well trained and professional in this field and will recommend them any time. I am almost at the end of completing the sale of my house and the selling manager of Feltham branch Mr Jamie Berryman and his team has been great and helpful in all aspects. Before when I was renting my property, the letting manager Seb gave his full professional support. Great professional company"
Faheem Khan
"I was on the buying end of a Property purchase transaction handled by Frost (the Feltham branch) and was extremely pleased with the service they provided. They kept a clear dialogue open between me and the Seller, answered any questions promptly, and took the dates I personally needed achieved very seriously - and ended up delivering exactly as promised. If anyone is purchasing through Frost, then they are in for a good ride!"
Pete Baynham
"There are not enough words to convey our thanks to Lee Henry, Alison Perchard and the team at Frosts Slough office. The friendly and personal service we received was beyond excellence and although we experienced a few bumps in the road the team pulled out all the stops to make sure our experience was very positive. We were kept informed every step of the way and we would have no hesitation using Frosts again. We also used their property letting department and again this was a first class experience and we were sorry we had not moved our property to them sooner."
Heather Davidson
"Great customer service. Selling our property was a very stressful experience, however thanks to Amy she made us feel as comfortable as possible throughout the process. She was always keeping us updated, chasing up all parties to ensure everything in place and went smoothly. I would highly recommend Frost especially Amy so I know where to go next time I'm in a position to buy a property."
Terry B
"Top quality service. Andy at Frost Staines knew his stuff and secured a sale at full market value. The feedback and service throughout was exceptional and we were very pleased with the overall service received. "
James H
"I had a new property to sell and Jamie was my agent. He worked tirelessly to keep the sale on track which wouldn't have happened if he hadn't kept chasing the purchaser and his Solicitor. I would thoroughly recommend Frost and in particular Jamie and I will be using them again in the future. "
Jeremy P
"Fantastic service by great agents.After a long period of having no luck with selling our home, we met with Jamie at Frost to see if they could help. From the first moment Frost were brilliant. They sold our house very quickly (and twice! after our first buyer pulled out!). I found the service to be extremely honest and going to totally beyond expectations of an agent.. even helping us to chase our vendors on a slow sale. I would not hesitate to recommend Frost to anyone. They are by far the best agent in Staines."
Lisa O
"Frosts actively supported me in the protracted and sometimes frustrating sale of my father’s house (after probate and in an area a long way from where I now live). They were unfailingly responsive, cheerful and polite throughout the process, including my occasional irritation when things seemed stuck. Alex, in particular, was very obviously experienced and knowledgeable, so he inspired my confidence and trust. He never ducked my awkward questions and he always reacted quickly to any query. When we finally achieved Exchange, his delight was genuine. Jamie (now at Feltham), Amy and later Andy all kept me regularly updated without the need for any nagging on my part, even when the news was gloomy. I can thoroughly recommend them."
Jane
"I have bought and sold the property from the same agent. Lee Henry and Alison Perchard were outstanding.Regular updates about the progress of sell. Very satisfied and impressed with outstanding service."
Muhammad Faisal
"very helpful, kept me fully informed, worked hard to complete sale in needed time frame"
Kathy Bentley
"I cannot thank Frost (Billy) enough through a difficult purchase. She never gave up, worked hard, always helped, stayed calm even when I was in tears and kept me going. Would not have managed to do this without her. Would 100% recommend!"
Courtenay Scarlett
"Frost was amazing! We had a nightmare estate agent before them and when we decided to go ahead with them they was 100% dedicated to selling our property. "Amy Guyett" is the best estate agent I have ever come across and without her we would of never completed with the sale in the time scale we wanted to achieve! She is attentive and cares which is rare to find in this line of work as they have so many customers to keep happy. I would definitely sell a property with Frost again and Amy deserves a medal for all her hard work and dedication!"
Sonya Cleverton
"I could not be happier with the service. The staff at Frost are so friendly and always available to answer my questions. As I'm a first time buyer I went with the services of Chet Patel as a mortgage broker, he went slow, explained everything and answered all my questions. He knew exactly what I needed to bring with me to make the entire process as smooth as can be. We went through all the mortgage options together and decided on the perfect one and plans for the next step of what to do after. He even filled in all the paper work. Honestly would have been lost without his knowledge and guidance. His fees are also very reasonable too. I have no complaints and would definitely use him again. I cannot recommend him enough."
Shital Patel
"The professionalism and support we received from Frost was exceptional.Once our offer was accepted Jeremy Boyle then liaised with us. Jeremy was brilliant! He made us feel extremely comfortable in the knowledge that we could ring him and ask him for updates and he would liaise with our solicitor and get back to us immediately, in many cases quicker that our solicitor would. Then Andy from Frost Ashford contacted me and kept me updated with everything in the last couple of weeks of our purchase. All in all, our whole experience with Frost, Ashford, from start to finish was brilliant and I intend to shout about it to everyone that I know!"
Bill B
“Lee – Thank you so much for all your knowledge and know-how on how to sell a house! You made the whole process so straightforward for us! We would tell everyone to use your company with complete confidence!”
G & G Walsh
"I could not be happier with the service. The staff at frost as so friendly and always available to answer my questions. As I'm a first time buyer I went with the services of Chet Patel as a mortgage broker, he went slow, explained everything and answered all my questions. He knew exactly what I needed to bring with me to make the entire process as smooth as can be. We went through all the mortgage options together and decided on the perfect one and plans for the next step of what to do after. He even filled in all the paper work. Honestly would have been lost without his knowledge and guidance. His fees are also very reasonable too. I have no complaints and would definitely use him again. I cannot recommend him enough."
Shital Patel
"Helpful, friendly and efficient. Experience with Frost Parnership has been great - they are always happy to help with queries or concerns and always get back to you promptly. Comparatively to experiences in the past (with other companies) I would say their overall customer service is wonderful."
Rebecca S
"The service received from the Windsor office and in particular from Denise Lane was of the highest standard, and she went well beyond her remit to help me in so many ways to sell my bungalow.I will never be able to thank her enough."
Sheila M
"From the moment we met Nicola Thornton at the property, now successfully purchased, she was professional, courteous and great to work with throughout the, sometimes tricky, purchase. Always responded quickly to our queries, and the Windsor office were efficient at passing on messages to Nicola. I would not hesitate to recommend Frost Partnership to prospective vendors or purchasers, particularly Nicola."
Vicqui C
"Right from Day 1 our complete experience with Frost was excellent. They made a daunting experience of selling a property so much easier. It did not matter what the issue was they helped sort it. Thank you to Lee H and the rest of the team for everything . Will definitely be my first choice if I decide to sell."
Denise O'Brien
"We have dealt with The Frost Partnership over several years having experienced disappointing service from other agents in the Cippenham area. They have been professional and, very important to me, discreet, in the sale of two of my properties and the purchase of two flats.We would have no hesitation in recommending their services, and have done so on two occasions since. They go above and beyond what is expected of an Estate Agent even finding me somewhere to stay as my buyers were ready but my purchase was not."
Mr & Mrs Humphreys
“I wanted to provide you with my feedback following the exchange of contracts for a purchase in Flackwell Heath. We recently sold our house through Frost at Flackwell Heath and just wanted firstly to thank Laura and the team for the professional, friendly advice and help that we received. We were totally impressed by the way they dealt with the whole process and we would have absolutely no hesitation in recommending anyone thinking of moving to put their property for sale with this estate agent."
Annie
"Professional and Helpful. We used the The Frost Partnership in Staines to sell our flat. During the whole process they acted in a professional manner. For reasons beyond their control the whole process took an unusually long time and Andy Thomson was particularly helpful and proactive in progressing the legal aspects of the transaction. "
Diane T
“I’m not very good at filling in surveys but would like to record my satisfaction with the way Chris Littler and team at Windsor handled the sale of my late father’s house. The sale went through in double-quick time and during the process the Windsor sales team were very helpful and professional. I would recommend the agency to others.”
Caryl Cullum
"My wife and I recently sold our house in Burnham through The Frost Partnership.We have nothing but praise for their dedication, courtesy and honesty during what was a period of stress for us.We were given immediate feedback of any comments made by prospective buyers. We originally bought a house in Burnham Lane through Frost's, 38 years ago and were impressed by their commitment then. They promote your property as a "home" not as structure,We have no reservation in recommending them to future clients."
Tony and Maureen
"At first they seem expensive but they worked really hard to overcome our sale problems. I couldn't ask for more. Special mention to Jamie and Andy. Thanks"
Stewart Butt
"5 STAR service from Mr Kew and his professional team of estate agents who marketed and sold my father's property after he moved into a nursing home.Superb photography, eye catching property brochure and extensive on line website marketing contributed to a very quick sale at the full asking price. BRILLIANT. I was contacted every week, given detailed reports on marketing, constructive feedback from viewings and detailed telephone conversations on the progress of our sale. During this period they even inspected the empty property every week to ensure everything was in order.Thank you Mr Kew and the wonderful Lizzie who really looked after us and held our hand through the whole process especially as we live 250 miles away."
Chris Davey
"Excellent customer service. A very friendly professional team. Jacqui and Gemma have been amazing throughout my purchase, knowing I was on a tight timescale. Nothing was too much trouble regarding numerous viewings of my chosen property,and I was given plenty of good advice and recommendations. I would definitely recommend Frost, Chesham."
Jean Danecker
"Great Branch and Amazing Team. Having recently moved into our new house, I can’t help but be thankful for all the work the team at Frost Staines have done in both selling our flat but also in making sure everything went as smoothly as possible. I especially want to thank Jamie, the Branch Manager who has been with us every step of the way. He has gone above and beyond to make sure every question was answered, even when the branch was closed, showing how much he values client care and satisfaction. I would happily recommend Frost to friends and family and will be in the future whenever people in the Staines and local area are looking to sell or buy"
Mr Armstrong
"Frost Partnership Langley/Slough are excellent estate agents.I would highly recommend Alison who was extremely helpful before and after the sale of the property I was buying. All the staff I have spoken to were very polite and helpful too. This was my second purchase and both times I have used Frost Partnership and I will not hesitate to use them again in the near future. I was very impressed both times because their property prices was genuine, not over price like many other agents. I trust Frost Partnership 100% and highly recommend them to all the buyers/sellers etc."
Amarjit K
"Frosts were great to deal with compared to other estate agents. No bidding wars & realistic prices of property. Jacqui in Chesham was so helpful, answered emails promptly & kept me up to date. Jacqui also chased the solicitor on behalf when I felt we wasn’t getting anywhere. Will recommend."
Majabeen B
"We are writing as we would love to say thank you for fantastic service we have received from the agent Alison Perchard from Langley office and Lee Henry from Slough office. They have been very helpful, professional and we were very looked after. They took extra care of us and were genuinely interested in our case progress."
Sebastian Gasior
"Dealt with Andy through out the sale and purchase. He was a fantastic support and completely committed to taking the burden off my shoulders. I was very grateful for his honesty and resilience and for making it as easy as possible for me"
Kim Snow
"Thank you so much for all your support with the sale of the house and our current events. We would like to let you know that we recommend you highly with your professionalism and knowledge within the business of helping your clients”
Loo and Linda
"We would like to thank you for all your assistance with the sale of our property. You have been very efficient, your communication and keeping us informed has been amazing. When I have called your office the person at the other end is always friendly and you are always available to speak to. Our experience has been great, keep up the excellent service. It has been a pleasure dealing with you."
Manisha Grover
"I just wanted to drop you a line to thank you for your efforts in making our sale and purchase as seamless as it could be. I must admit I didn’t want to use an estate agent and was looking to use an online type of company but I have to say that the experience of using you guys has made the whole process so much easier. I could not have asked for more, communication was amazing, your drive to ensure everything was in order was outstanding. Well done Mark (Squire) you are an asset to The Frost Partnership.”
Peter Smith
"Excellent service from Alex White and team in Ashford. Made my purchase very easy. I recommend Frost Partnership to anyone buying a property."
John
"Great team and excellent service provided to buy our first home, process was quick and efficient, kept us updated all the time. Thanks to Frost Partnership Burnham. Very grateful."
Bilal Yousaf
"Just a short message to say a big thank you to the high level of professionalism, commitment to the client and fast approach. We are very thankful to Sonia LueFong for the introduction of Frost Partnership to as, we no minute regret switching from other Agency to Frost. We had a lot of viewings arranged by Frost and our house was sold quite quickly. Thank you to the all team of Gerrards Cross, especially to Sonia LueFong, Mark and Matthew. Good luck in the future and we are happy to recommend your services to our friends!"
Evgeniya & Evgeny Gribov
"We used our local estate agent, who were the best people for the sale of our house. Their knowledge of the area and their professionalism, were definitely key to the success of achieving this.We would like to thank in particular Billy Boyle for her initiative in seeing us through this stressful time and her tireless work in helping us with a smooth transition of procedures, talking us through each stage. We will certainly recommend Frost Partnership to anyone selling from the area in the future."
Linda Commerford
"Great service and efficiency from Matthew Craft, went that extra mile to make it all go very smoothly, easiest move we have ever made, so far!!”
Rob and Lynda Pinn
“It would be remiss of me to name but one person as your entire team were outstanding, however, Harry Edmonds was PHENOMENAL!!! He put up with a lot and fought fires between us and our patient buyer and his buyer too. I do not doubt without his expertise and help this entire chain would have fallen down like a house of cards!! But as I said your entire team from survey to sale were a credit to you.”
T. Nicholls
"We had excellent service from the get go with the great team at the Chalfont St Peter office when buying our house! Most importantly Steve and Ben really stepped up to get us to exchange when we hit a few trickier areas to make our dates. Thank you and we are thrilled to be moving in our new house soon."
Kirsty Etherington
"An estate agent a bit different from the rest! As a buyer, I would certainly recommend Frosts in Chalfont St Giles."
Simon Wheatley
"Professional stickiness. It took nearly two years to sell our property and in a difficult market many people were involved but particularly Matthew and Lizzie. They stuck with us, gave good advice, acted in a professional way, were speedy in their responses and we always felt they had our best interest in mind. "
Peter M
"Good professional service. Had a good experience with this agent. Everyone I spoke with was polite and helpful, in particular Andy Thomson who was handling my sale. I would definitely recommend The Frost Partnership."
Martin W
"we moved from Dorset to Ashford in June. Our agent in Dorset was terrible which was highlighted even more by dealing with The Frost Partnership,our vendor's agent. Frosts were very professional, friendly and efficient. Alex White was our contact and was on top of all the issues, even covering for our agent's failure. We would recommend Frosts to anyone needing an estate agent in the Ashford area."
Terry M
"EXCEPTIONAL!!!!The FROST Partnership in Feltham have been a solid rock in the wobbly world of moving for me. Harry Edmonds and his team were exceptional in every single aspect of both selling my property and buying also; Without Harry's guidance and expert knowledge I feel not only would our chain have completely collapsed, but the delays would have been ten fold. Thanks FROST Feltham!!"
Tony N
"First class service. I recently used Frost for the sale of my flat in Windsor. From the outset they were polite, friendly, efficient, fair and really listened to what I wanted as a customer. I believe they provided the most "honest" valuation for the property, backed up with evidence of completed sales in the area i.e. they didn't just pluck an unachievable, inflated figure which would have left my property on the market for a considerable period. Saying this, they did all they could to increase the sale price and generate as much interest as possible. After I had accepted an offer they worked tirelessly to ensure it was completed, at all times remaining extremely professional and upbeat. I would highly recommend."
Catherine A
"Alex, Jamie and Jeremy at The Frost Partnership Ashford were amazing throughout the whole process of selling my father's house... The initial valuation was carried out by Alex, who has an excellent knowledge of the area, and the subsequent marketing material was of a high standard. After securing a buyer the next few months were fraught with problems which Jamie, Jeremy and the team made far more bearable by keeping me up to date without me having to chase them. The final month of trying to complete the sale was extremely stressful but I felt at all times that the team were trying their absolute best to get me to completion. I'd like to thank them all very much for the wonderful service I received and I wouldn't hesitate to recommend them."
Pete Colwell
“Billy was superb in chasing people, very professional and we are grateful that she kept us up-to-date on all matters. Tracey was very professional when she showed people around our house and also kept us updated on all matters. The admin ladies were always on the ball and relayed messages exactly. All-in-all, Frost in Wraysbury are a team and work very well together. They are true professionals.”
Indra & Kevin Tighe
"Excellent agent with good local knowledge and friendly staff. The Frost Partnership have a huge amount of local knowledge, and track record of successful sales, in Amersham. They were able to bring that to bear in marketing and selling our flat. Their fees are reasonable and the value for money for the service we received was excellent. The staff are extremely friendly, proactive and responsive. Accessible at all times. We have been extremely pleased - many thanks."
Juliet O
"I would like to thank Frosts for their professional attitude towards selling my house especially Nicola Thornton who with a few challenges succeeded in securing the deal, I would like to thank you very much "
David B
"Excellent, Friendly and Professional Service from Frosts. Highly Recommended. Matthew Craft from Frosts has helped me sell my mother's house on behalf of her estate. Considering I live more than 200 miles away, he has had to go above and beyond in managing some of the day to day issues regarding the sale and his unfailing good humour and professionalism has made this a painless process from my point of view. I highly recommend using this agency for selling a property. Many thanks!"
Maggie H
"My experience of Frost Partnership has been excellent. My elderly mother was selling her house to move into a retirement apartment and it was a daunting prospect for her. Our main contact at Frost was Andrew H and he couldn't have been kinder. He showed empathy towards my mother at every stage, almost treating her as if she was his own grandmother! He kept me informed of everything as it was happening, and when I had a query he acted on it straight away. I had absolute trust in Andrew and knew he had our best concerns at heart."
Louise Judd
"I am trying to buy a place, so I am dealing with different agencies on a daily basis. I have to say that Tracy is absolutely amazing. She is very professional, friendly and always goes out of her way to help. I think that people like her should be recognised. It's great to deal with someone like her."
Monika Janatova
"Just to say thank you for everything you did for us re the house sale. I wouldn’t hesitate to recommend Frost as a company to use to buy from or sell with."
Amy and David
"I can honestly say the service was always excellent, didn’t need to chase. Kept us well informed and ran smoothly. Alex and Jamie were very good, nothing was ever too much. Very informative and very polite. All the staff were helpful but mainly spoke to Alex and Jamie. We would highly recommend Frost."
Karen Curtis
"First class service - we bought with Frosts and then sold six years later. Went above and beyond at every stage. Ask for Matthew Craft - you won’t find better."
Laura Fisher
"As a buyer, I was extremely impressed with the level of service provided by Frost Partnership in Staines. I was in communication with Jamie, Andy and the team during the house buying process, which was not the most straight forward - lasting nearly a year and encompassing offers on two properties! There were many complexities including a breakdown in the chain but these were handled very well by Frost. I was kept up to date with developments over phone, email and text. Frost were professional at all times and did a good job managing all the moving parts of the purchase. There are an increasing number of online estate agencies but having an ongoing point of contact you can meet and build trust with made such a big difference. I would highly recommend Jamie and his team at Frost Staines."
Arran Hobday
"Fantastic service and support during what can be a really stressful and confusing time. Jamie, Andy and team at Frost’s made it easier. Would highly recommend."
Chelle Morris
"Excellent people to do business with no more needs to be said. Absolutely 5 star"
Geoff Pearmaine
"Frosts have recently sold my flat in Ashford London, following 3 years of leasing it out through their lettings agency. In both the letting and sales departments I have found their service to be first class, with great communications and no fuss at any stage of the process. Easy to deal with and a great service throughout."
Marc Young
“Billy was superb in chasing people...very professional and we are grateful that she kept us up-to-date on all matters. Tracey was very professional when she showed people around our house and also kept us updated on all matters. The admin ladies were always on the ball and relayed messages exactly. All-in-all, Frost in Wraysbury are a team and work very well together. They are true professionals.”
Indra & Kevin Tighe
"a highly professional office and very successful. Good advice to make sure I maximised the sale price. They were spot on with the price I would be able to get for my particular property. Viewing staff were all approachable and professional... and I know they were always there early to check and prep the house as I would bump into them on my way out. Good at checking out the robustness of the buying chain. It's a nice, friendly office, but what's important is they have a high street drop in office which is important for this area, and a hugely professional infrastructure to sell your house."
Yvonne M
"Seamless purchase and sale. The Frost Partnership ensured we achieved a purchase and sale within a timely manner to find the perfect home for us. Jamie and Andy were always willing to answer questions and queries. They were proactive with our sale keeping us updated all the time"
Susan H
"I found the whole team of Frost - Staines who looked after the sale of our house very helpful and dedicated to understanding our needs, scheduling viewings and tuning their sales pitch accordingly. They were very helpful in presenting to us the market conditions and discussing our options in general as well as with respect to particular prospective buyers. These are challenging times in the housing market (at least for sellers in the South-East) and the process of buying and selling is complicated enough for problems to arise in the smoothest of transactions. The Frost team did a marvelous job at helping us navigate through these and we found them more in tune with our concerns and particular circumstances compared to other estate agents that we dealt with."
Stefan Dumitrescu
"Couldn’t recommend Frost Ashford enough, we sold and bought through them. Everyone we spoke to was very helpful, Alex in particular. Very knowledgeable and would always get back to me promptly"
Stephanie C
"I have bought and sold properties mainly in London for the last 30 years but the professional attitude of Laura Collins, Manager at the Flackwell Heath branch has been the best I have had. She is utterly professional and helpful- from a very satisfied customer"
Elena Cooper
"Fantastic combination of local knowledge and absolute professionalism. Heather and team are a credit to their industry and to their community. And when the details needed attention, Heather's experience and thoroughness meant that we could relax and trust."
Richard Brown
“I was very happy with the service I got from Frosts at Windsor. I dealt with Nicola who marketed my house. She got the price right and it sold fast. Mostly I dealt with Denise Lane. She was a very skilled Negotiator and kept me informed of every development in what was in the end a very tricky sale. The first sale fell through because of problems within the chain but it was renegotiated which caused a 3 month delay. Denise always was there in control balancing 3 balls in the air and keeping everyone in the loop. Always cheerful pleasant and efficient. I would highly recommend Frosts to anyone selling their house.”
Sandra Moore
"We used Frost Partnership in Burnham for both the selling of our property and buying of the new one. We found them to be very professional at all times, very good at following up when they said they would, prompt with timings and feedback and gave good advice and recommendations. We personally dealt with Andy who found a committed seller for us pretty quickly and also the right next property to suit our needs. He was engaged, professional and friendly throughout the process and overall we were very satisfied with the service, recommended!"
Sarah Moore
"Having decided to move home after 30 years, I am so thankful that I decided to sell via Frosts, Chesham. Gemma, Alex and Jacqui made the process so much easier for me and my only regret is that I am not buying my new home through them. Thanks you all for your patience, kindness and expert knowledge in guiding me through my first property sale. You are true professionals."
Bridget Kearney
"We recently purchased a property through Frost in Amersham. We were looking for a good few months and Emma was great throughout the whole process from viewing to exchange always keeping us informed as to where we were. I would not hesitate to recommend Frost and Emma on a job well done."
Darryl Hanstein
"Excellent comms, hard working to chase slacking solicitors to get things done. Got loads of prospects through the door and offers within days. Great service and keen agent fees. Would recommend."
Pete
"The Best. Hunting around for weeks and end, to find a suitable and affordable home for the family. That's when we came across a fantastic team at Frost Partnership, Ashford. Given the time frame, the service provided was truly professional. I would recommend Frost Partnership. Keep up the good work."
Jubin Jacob
"Great, efficient and friendly service! My experience with The Frost Partnership in Staines over a period of 5 years was great. They dealt with the purchase, tenancy and sale of my house with professionalism, efficiency and dedication. The team at Staines kept me informed at all stages of the process and were always willing to answer my questions resulting in a stress-free purchase and sale. They were reliable, friendly and informative. They seemed to work well together as a team, with appropriate backups in place and so I was never left without a contact person. I really appreciate the advice and support Frost provided me with during this time - especially as towards the end, the communication was almost daily! A special thanks to Andy Thomson who was my main contact and managed to negotiate a higher selling price for me. He was extremely patient and very helpful, he even tried to find a home for my white goods! Now that is service. Thank you Frost, I will definitely be recommending you to all of my friends and family going forward."
Raj K
"Fantastic agent. The agent I dealt with is Andy Thomson in Staines branch. I was buying and Andy was just amazing. I appreciate ultimately his interest was completing the sale for the vendors but Andy did everything he could to help me with all the issues I experienced with the sale of my own property. He chased my rubbish conveyancer when I was on nightshifts and advised me on so many things. He is down to earth and I felt he was very honest about everything. I can’t thank him enough for his support throughout the whole process. I really felt like he had not only the vendors but my own interest in mind which is unusual and refreshing as I met a lot of estate agents in my search to find a property and Andy is by far the best I have had the pleasure of dealing with."
Lisa H
"Excellent professional service with friendly staff. Superb knowledge of the local area."
David Hayman
"We had a very positive experience selling through Frost's Amersham. Andrew worked very hard to keep us sane when difficulties arose and he and other staff members provided a professional and personal service."
Roger Young
"Andrew Holdsworth and his team were thoroughly professional and very helpful from start to finish. Combined with their expert knowledge of the local market we felt we were in very good hands and would use them again without hesitation.”
Steve and Katey Barker
"Really great service throughout our sale...was very professional and provided us with timely updates and information from start to finish. All the staff were happy to help - Frosts made the moving process easy!"
Education The Consortium Academy
"Highly recommended. I have purchased and sold property with Andrew Holdsworth and found his service excellent. I will not hesitate to use again."
Jon Oleary
"A great company reliable and knowledgeable, Andrew and the team there were really helpful throughout the whole process of selling our house."
Carl Hayward
“The whole team at Frosts assisted in the sale of my late Aunt’s property in Amersham and made it a less stressful experience for the family. Brilliant service especially from Andrew Holdsworth.”
J.York
"Sold my house with these guys at the beginning of the year. the service was swift and very quick! thumbs up from me"
Don Donna
"Superb service from start to finish. We purchased our property through Frost over summer 2017. The purchase was held up by a number of legal difficulties, and Andrew's wise advice and support made a challenging process much easier to navigate. We strongly recommend Andrew Holdsworth and The Frost Partnership in Amersham."
Nicholas Varley
"Very good service.The sale was a rather drawn out affair due to difficulties at the bottom of the chain.However,the staff at Langley were always positive and helpful,especially Alison Perchard who kept us informed all the way to completion. We are now happily settling in to our new property,which we acquired through the Burnham office of the Frost Partnership."
Peter F
"Great service, highly recommended. The Frost team and Jamie in particular have done a superb job looking after our purchase and sale. Jamie has gone well beyond what I would expect of an estate agent, taking on a lot of organising, negotiating and coordinating. He has kept in constant touch and always with a friendly demeanour. I wouldn’t hesitate in recommending Frost and Jamie in particular."
Leslie H
"Frost helped sell our property not only in quick time but were so professional in their approach on all contacts both written and phone conversations. Especial thanks to Billy for her attention to detail."
Katrina Musgrove
"Excellent service. They knew the customers that would be interested in my house, they followed everything through and I could not fault them. they go above and beyond what would be expected. Highly recommended"
Simon Stowell
“Billy, we both are grateful for your effort and help during this transaction. It was a pleasure to deal with you. Thank you so much.”
S Sandhu
"Very helpful staff. Quick at responding to phone calls and emails."
Claire Mcnicholls
"Frost are a fantastic team of Estate Agents, we sold our house and just so happened to find our new home through them as well. Everything went smoothly, we wouldn't hesitate to recommend them. A big thank you to Frost."
Faye A
"Highly recommended for both purchase & sale. I have used Frost a couple of times now for both purchasing a property, and selling a property. From the moment Alex provided his valuation, to Jamie handling the whole process, they have been extremely helpful, personable & eager to help. They make moving home a lot less stressful! Would highly recommend and would happily use again."
Helen J
"Very good! Not the best of starts initially, but once we had Jamie as our contact, the process was seamless and he was always so helpful!"
Demi H
"Jamie King and all the team worked extremely hard to make our house sale happen. A very professional estate agency who work beyond their requirements to meet everyone’s needs. I would definitely look to use their services again."
Hannah Brown
"Amazing service. Andy Thomson provided best possible help for buying property. He always kept me informed about progress and provided helping hand whenever I required. He also helped even though it was out of his job specs. It was impressive start when he offered to pick me up from another location and also dropped to station where I can get easy public transport as I was not having my own vehicle. This helping hand continued until buying process was complete. I would like to really thank Andy for his help. "
Vaibhav Avhad
"Great service all round. Andrew (and everyone I dealt with) at The Frost Partnership in Burnham was fantastic in the sale of our property. His efforts were greatly appreciated when it came to moving exchange through. This was particularly tricky given the length of the chain and if not for his considerable efforts I do not believe we would have moved. I could not more highly recommend selling your property with The Frost Partnership in Burnham."
Dale S
"From day one we knew that we had chosen the right estate agent. After discussing with Stephen Aris we felt that the sale of our flat was in good hands. His experience and genuiness shone through. It hasn't been plain sailing mainly due to it being a leasehold flat, but we have been helped over the hurdles by Stephen, Ben and the rest of the team. We can recommend Frosts one hundred percent."
Joan Brook
"Thank you again for all you have done for me over the last 10 months - I know it hasn't been an easy sale but you've been simply brilliant and I would have no hesitation in recommending Frosts, Beaconsfield to anyone looking to sell or buy a property in the future."
Sarah Amin
"Excellent service! Jamie looked after the marketing and sale of my late mother's bungalow in Ashford.. He did an excellent job. The sale should have been straightforward but took a lot longer than expected due to shortcomings from the buyer's solicitor. We would have been still waiting for completion if it hadn't been for Jamie been on the case on a daily basis and keeping us updated on progress. Would thoroughly recommend this agency and in particular, Jamie. Thanks again!"
Julia P
"I have recently purchased from your Chesham branch. Although I had no contractual arrangement with your agency I had cause to call upon them regarding ongoing matters during the conveyance. I would like you to know how pleased I was with the reception I had from your staff on each occasion. They were always most welcoming and efficient dealing with the queries and various aspects of the sale during its progression and I would have no hesitation in recommending them to friends and family. I have to say if I were to go back on the market with a view to selling my flat they would be my first choice. It has been a pleasure to do business with your firm."
Peter Heathcote
“Thank you for all your help in making the flat sale as smooth as possible. We certainly made the right choice selecting Frosts – you give estate agents a good name! Thanks again”
Margaret and James
"Jamie is a legend. We recently bought a property through Frost Partnership Ashford, even though we did not pay them, their service was outstanding, second to none, far better than any other local estate agency I have used before. Jamie was on the case, several times, every single day. During the all process, never a day went past without Jamie calling me for an update. Every time I had an issue, he replied to my texts, phone calls within minutes. He even dealt with the case while he was at home off sick. Jamie went the extra mile for us, dealing with the all parties involved in the chain, solicitors, buyers and sellers, giving us advice and hopes when the lengthy times were lowering our morals. I can never thank him enough for all the hard work. I would recommend Frost Partnership to family and friends. My only regret was not to use them for the selling of my property, " I didn't know they existed" I have, instead, used one of the cheap online estate agent, as seen on TV, and where you pay up front, but when you pay peanuts.... without the help of Jamie we wouldn't get to the end. "
Francesco F
"We would like to put on record how happy we were with the service received by Frost Partnership of Burnham. We found their understanding of the local market excellent and always felt well informed throughout process. We would highly recommend them to anyone thinking of marketing their property in Burnham or the surrounding area."
Andrew L
"We sold our property recently through Frost. We approached Frost after having a bad experience through a different estate agent. However from start to finish Frost were very efficient, professional and would like to personally thank Alex from the Ashford branch for his gold star service. Alex was fantastic throughout, going beyond what's expected."
Julie and Liza
"Personal and dedicated service focused on delivering the best for the client.Andy provided us an excellent service throughout the sale of our house. The process was far from smooth, yet he stayed focused on resolving issues, ensuring we arrived at the result we wanted. He kept us informed throughout the process, ensuring we always knew what was happening. He went above and beyond for us as his clients. I would not hesitate to recommend Frosts Burnham. The whole team were a pleasure to work with."
Nichola P
"Excellent service from Frost in Gerrards Cross. We found our experience with The Frost Partnership was thoroughly positive. The only estate agents where we felt we were being treated with honesty and respect throughout the process. We were kept updated at each stage , our phone calls were replied to and all our queries were dealt with. They accommodated us visiting the property a few times. Everyone working here really seems to enjoy their job which came across. The flowers and new address cards were a lovely touch.So we highly recommend them compared to the others we dealt with."
Davinder K
"Many thanks Jamie for your help in selling my father's property. It was a pleasure dealing with you and your advice at various stages was much appreciated."
Peter Barnes
"Being a first time buyer, I was not aware of any part of the complicated process and Frost agents have been very patient with my regular calls asking tons of questions. They provided quotes for services like mortgage, solicitors, surveyors etc which were the cheapest in the market. This also made the whole process easy as I only have to talk to Frost to get updates on all the parts of the buying process. The whole process went smoothly and they communicated at every stage. Special thanks to Leah Bulley for showing me the best properties in the market that are fit for my requirements. Most other agents just wasted my time. Special thanks to Jamie King to drive the whole process end to end and for being patient with my constant phone calls."
Saurabh Gupta
"David, I wanted to drop you a note to say what a fantastic job you did in handling the the sale of Dad’s house.Your professional approach resulted in the swift sale and I really appreciated your regular updates."
Phil Westoby
"Very helpful staff and any potential problems were soon resolved. When we collected our keys we were given a welcome bouquet of flowers which was a lovely touch. Overall a very good experience."
Louise Ellis
"Stephen Ariss and his team in Chalfont St Peter did an excellent job in not only getting a buyer for our house but following things through with the other parties in the chain to ensure the sale went through with the minimum of problems. I would unhesitatingly recommend the Frost Partnership for anybody in Chalfont St Peter looking to sell their house."
Mark Wilson
"A very big thank you to you and your team over the last 3 months with our move. We really appreciated your patience through the ‘slow’ weeks of conveyancing and your advice which helped us to decide the right time to adjust our price, which I look back on as the key moment for us in getting the home we absolutely love."
D Root
"Fantastic service from all at Frosts Chalfont St Peter. Mainly looked after by Ben who went above and beyond the call of duty. He was constant in his chasing of all involved in our sale and kept us in the loop at all times. He made what could have been a stressful process as smooth as possible and I can't recommend him and rest of team at Frosts highly enough. Will definitely go back to them in the future."
Karen Gordge
"Excellent Service! Pleasant Experience overall! We received an excellent service from Frost, Mark Squire helped us find the Perfect Home in our desired locality, Though the sale had to wait for the probate to come through and a long wait, the service offered by Frost was prompt and excellent. Three Cheers!!!!"
Anand N
"A huge thank you for the professional and efficient way that you and Chris have handled the marketing and sale of our house including the way that you 'bounced' the attempt to drop the price by £6000. Once again, very many thanks for all your help, I will certainly recommend Frosts, pity there's not a branch in Petersfield!"
Richard Barnes
"Mark and Andy are very professional estate agents. If choosing one from the Burnham High St, these guys will sell your property in a professional and friendly manner."
Dheera Bagga
"I was very impressed with Andrew and the team who handled my house sale with professionalism, persistence and good humour. I would highly recommend."
Victoria Edwards
"My fourth time buying and selling a house and this the first Estate Agent I could actually trust. Billy Boyle goes the extra mile to help both sets of clients, her own and the purchaser."
Shabir Sharif
"We wanted to express our thanks to you, Heather and to Sue for the expertise, guidance, support and patience shown during the sale process. Your proactive approach to communication, keeping us up to date on a regular basis was much appreciated and provided reassurance that you were always on the case and doing all you could to find us a buyer and then move the sale along. Your personal intervention which led to the resolution of what seemed to be a sticking point for all other professionals involved saved the day. Your determination to sort things was evident and it felt as if you were fighting our corner understanding our circumstances and the potential financial impact of not exchanging and completing within a specific timescale. We are so pleased we opted to use Frost. You have demonstrated why you have such an excellent reputation and we would not hesitate to recommend Frost to anyone looking to sell or purchase in St Giles."
Wendy Smith
"Chris, thank you very much for arranging such a quick and easy, for me, sale of my flat. Having had to deal with a lot of different firms, roofers, carpet layers etc it has been so nice to deal with a firm who have just got on the job and not needed chasing every 5 minutes. I would recommend you to any seller at Ward Royal.Thanks again"
Alan Drake
“Billy and Lara, thank you so much for all your help and patience. In the end the sale of our house went through without any hitches.”
C & B Rutland
“I am writing to commend the excellent service provided to me during the sale of my property. I found your team to be extremely professional, helpful, knowledgeable and supportive throughout the entire process. Rob particularly demonstrated real commitment and motivation whilst dealing with the particular issues surrounding our buyer and was extremely communicative and supportive when dealing with the legal matters accompanying the sale. Thank you very much for facilitating a seamless process; one which is notorious for its difficulties and stress.”
S Masters
“From our first viewing to completion Frost were extremely helpful. All of our questions we had regarding our purchase were answered very quickly and clearly. We dealt with several different agents and they were the only one we felt was not pressuring in anyway."
Gavin W
"Excellent service from start to finish. Andy from Frost was fantastic during the whole the process of our purchase. I would like to thank him and the rest of the team with all their hard work and liaising between us and the vendors.Would definitely recommend them to anyone considering putting their house on the market."
Suresh G
“Just wanted to say what a great service we had from The Frost Partnership in Windsor ! Nicola was a great help from start to finish helping to make the move as smooth as possible with no stress which when you have 3 children is a great bonus. Great contact from start to finish !!! Would definitely use again”
Dave Farebrother
“Hard-working, supportive and friendly: It was a long journey selling our house, but the people at Frosts in Windsor made it as pleasant as they could, Unfailingly punctual for viewing appointments, friendly and efficient in dealing with all enquiries and cries for help, they never gave us a moment to doubt that they were the best choice. Estate agents get a bad press (and our experiences in trying to view and buy houses show that there are all sorts) but Frosts in Windsor acted with patience and charm throughout, and we are very glad we chose them and rejected the larger and slicker agencies. Thank you."
Huw L
“Only One Estate Agent to Use in Windsor: The commitment and professional service are second to none at Frosts in Windsor. The extremely pleasant and friendly staff are totally approachable and dedicated to your Sale. You feel that they are all working hard for you. Denise is in constant communication to allow you to be aware of every step of the way. I wouldn't use any other Estate Agent in the area; excellent."
P Simms
“Top class attention and comms: We would recommend Frosts in Gerrards Cross to any family or friends. They were attentive and helpful at all times especially Matthew Craft who we had faith in all along."
Mr Harrison
"Matthew and Richard were fantastic, very helpful and sympathetic with a difficult sale!"
Elaine Jones
I am very impressed with all the staff at the Chesham branch. Jacqui, Gemma, Henry have been very professional and proactive. I have worked with many other agents in my professional career and I have not worked with anyone better than these people. I look forward to working with Frost estate agents in the future.
Kenney Watson
“I am happy to say I am now proudly settled in my new home and it has only been possible due to the outstanding professionalism, care and confidence that the team shared with me. As is the way in house moving I have now found out, it has its ups and downs and huge bumps along the way of disappointment when you think you are there and then something doesn't quite go to plan but I have to say not once did the team let me down, keeping me informed and motivated. A special mention has to go to Gemma for being so wonderful and Jacqui in her search for finding me the right place to call "my home". I would highly recommend to all and any, if you want an individual service where you feel valued and looked after, these are the people you need. Thank you to you all.”
Helen Snow
"I sold my home with The Frost Partnership in Burnham last year. It was a pleasant experience and I would recommend them. Because they are one of the largest and most important estate agents in my area, they already had several potential buyers looking for homes when I listed mine, so closing on a sale was fairly quick and easy. They helped to manage the buying process so it went very smoothly. Overall, working with The Frost Partnership was an efficient experience. Their staff are delightful and were very supportive in my sale and move."
Mark E
"Quality fast efficient personal service Mark and all his team were nothing short of fantastic we had long delays with our purchase through another agent who didn't seem to care, whereas Mark and his team constantly kept us up-to-date chased, chased and chased, ultimately getting the end result and us in our new home. We also had issues with our buyer, eventually we made a decision together to look for a new buyer. Mark did this in record-breaking time. We would highly recommend Frost in Burnham and this is the second time I have used them as originally purchased my home through them in 2012. "
Kirstie M
“Excellent, professional and informed service throughout. Andy and his team cannot come highly recommended enough. Phone calls and queries were always responded to quickly and accurately. It made the process of buying and selling so much easier knowing Frost were on our side!!"
Lara M
“I highly recommend Frosts in Amersham. Especially Andrew Holdsworth... My sale was one to remember and went on far too long but Andrew H was always on the ball and whether it was my solicitor or the buyers side he would always be chasing them and refer back to me. He also did a pretty good job at keeping me sane through all the stress so I thank Andrew for that. Also thank you to the other Andrew and Danielle for their input too. A great service from Frost Amersham!”
Vicky Welch
“The whole team at the Amersham Branch were very helpful throughout the whole process of selling our late mothers house. A special thank you must go to Andrew Holdsworth for his support, understanding, compassion and efficiency during a very sensitive time for the whole family. We received the very best in customer service, something that is somewhat lacking in this day and age. Many thanks to everyone at Frosts, we will not hesitate to recommend or use your services again in the future.”
Jacqui Ring
“Excellent professional service and very trustworthy estate agents. Was very impressed by the level of service received from The Frost Partnership when selling our house. They made us feel like it was a very personal service and backed this up with excellent communication/availabilty at all times. They sourced a high number of viewings for our property and were able to get on with this whilst we were at work. We also had the experience of having to use other estate agents when buying our property and were shocked to see how poor they were in comparison to Frost. I would definitely recommend them to anyone looking to buy or sell in the Burnham/Taplow area. "
David B
"Thoroughly professional from beginning to end.. Worked incredibly hard to ensure we had a continuous stream of people through the door, and actually ending up with three / four offers, two of which were full price offers. Giving their experience and advice as to which offer to accept, as being the most promising, with a stable chain and security. An absolute pleasure working with such a decent, helpful trustworthy and knowledgeable group of people, right the way from the admin support to the manager. Everyone was up to speed on all aspects of our house sale, and finding out any questions we asked within a very short space of time. nothing was too much trouble. When we sold, they offered and gave, as much help as we required with finding our new home.. They went the preverbal 'extra mile', helping us sort out any problems with our house buy in Lincolnshire, when the agent in Lincolnshire was messing around and being a general idiot, almost losing us our lovely house. We cannot praise them high enough and can honestly recommend them, (Frosts and their staff),.to anyone that wants a professional, knowledgeable, trustworthy, helpful and pleasant team of people to sell their house for them! "
Lynette J
“Denise and Team, Thank you so much for all your energy and hard work in selling my property. You have all been great and definitely what I would call “The Dream Team”. Thank you again.”
Sarah-Jane Pegg
“Alex - very many thanks for all your help throughout the sale of my property. You have reassured me, kept me calm and up to date all the way – I really appreciate it.”
Katharina Hunter
“Thank you very much for helping us to purchase our first home and the fulfillment of our dreams”
Tomasz Fronczyk
“Thank you very much for all your hard work and efforts in getting our transaction through. We were very satisfied with the speed and efficiency with which the purchase was conducted. You have all been truly supportive, patient and very professional and we are so appreciative of all your help”
Yulisha and Puneet
“Billy, you’re a star. Thank you so much for all you have done! We got there in the end!”
Laura, Dean and family
“Thank you so much for everything you do. You exceeded all expectations and give a service above and beyond”
Helen R
"The Frost branch in Burnham were excellent in all aspects when they sold our house. They were very professional and their communication skills were first class at all times. All my calls and emails were answered on the same day and they gave a very personal service. I would recommend them to anyone looking to sell their house in the Burnham/Taplow area, as they are not a poor telesales office, unlike most of the other estate agents who we sadly had to deal with. Many thanks for your help."
David Buckley
“I write to acknowledge the fabulous experience I had in dealing with your sales team in the Ashford branch. Alex, Jamie, and everyone else, as a team they were all fantastic to deal with, always punctual, very reliable and excellent communicators. Within a day of Frost marketing my property, I had several offers from one open house, one of which I accepted and concluded to completion.
Overall it was a painless exercise, with very little intrusion into my daily life, Alex’s knowledge of the market place and the area is commendable. He provided a fantastic service throughout, nothing was ever too much trouble, both he and his team alleviated any concerns I raised with fact and experience. There was no pretence, his retention of information from viewers at the open house was first class and always articulated well. A big thank you to everyone involved, I am so glad I chose Frost. Throughout the whole process I felt that everyone in branch was working for me, and would highly recommend them to anyone considering selling their property.”
J.Wiggins
“We would like to say how much we appreciated the assistance of your staff at the Feltham branch. We have received an excellent service. They were all friendly and helpful each time we spoke to them. You have a good team of people.”
D and M. Wylds
"Jamie has been absolutely fantastic during this whole process & has been informative as well as extremely knowledgeable throughout this nightmare process. We will definitely use Frost again."
Martin & Louise Shipp
"Very friendly and very professional, was stress free Frost handled everything. Can't praise the staff in the Ashford branch enough they explained everything and it happened as they said. Big thank you to Jamie, Lucy and Alex they are the ones I dealt with most but they were all lovely. THANK YOU"
Shani Maskell
"Many thanks to Lee / Alison & Alex from the Slough and Windsor branch. They not only sold my property in Slough but helped me find our dream house in Eton Wick. Very professional and a credit to their profession. It would have been a very stressful time but they made it seem easy.....Big Thanks"
Colin Greenwood
"We were extremely happy with the service that we received. You handled the sales process very efficiently, responded to all our questions promptly and gave us sound advice, as well as meeting or exceeding all your promises. In my opinion you have exactly the right balance between friendliness and professionalism and it was a pleasure dealing with you."
Mr M Self, Slough
"Franky, I just wanted to say a big thank you for all your help with mum's sale and purchase. I do wonder if it would have gone through without your hard work. I will definitely be recommending you and Frosts and I really appreciate how you have looked after my mother"
Tony Heal
“Thank you for all your help in finding me a new home. Everyone at Frosts in Beaconsfield made the sale of my old house appear so easy and I felt very secure and confident in their hands. I am delighted with my new home and although surrounded by boxes, feel very much at home.”
Pamela Heal
"A big thank you for all your help and advice during this second, rather drawn out, sale you have handled for us. As usual problems arise but with your knowledge and expertise these are dealt with very professionally. You and your team at Amersham are a pleasure to deal with and I have no hesitation in recommending you or indeed using you again if the need arises."
Brenda Ebdon
"I wanted to take this opportunity to bring to your notice the amazing service I received from Lydia and Billy at Wraysbury. Lydia handled all aspects of the viewings and contact with prospective buyers and Billy kept us informed of what was happening and when. We had two prospective purchases fall through and both times Billy and Lydia did everything they could to source us a rental property to ensure we didn’t let our buyers down. Rarely have I experienced such exemplary service and feel it is only fair to make sure that it is acknowledged. Please pass on my heartfelt thanks for everything they did."
Karen McKenzie Budd
"Dear Chris, We can't thank you enough for everything you did to help us out. If you hadn't believed in us we wouldn't be here now. It has had such a positive impact on our lives even in the short time we have been here so thank you so much! You really have helped to make a difference to our lives and we are so grateful!"
Marina O'Brien
"I would like to reiterate my grateful thanks to the staff at the Ashford branch who recently helped me to purchase my new home. Lucy, especially, went above and beyond in her efforts to secure the sale, and in particular provided much needed emotional support. Anyone, I think, can sell houses, but your customer service makes Frosts head and shoulders above the rest. Many thanks!"
Mrs Jan Wheeler
“Completion has now taken place on our purchase. We just wanted to thank you Laura, Matt and Chris for the friendly, extremely efficient manner with which you dealt with our needs and we would not hesitate to recommend Frost in Flackwell Heath to anyone who asks.”
Pip and Terry Setford
“My husband and I viewed Esme Cottage in Flackwell Heath last Saturday and although the property wasn't right for us, I wanted to email to say thank you. The estate agent who showed us around was exceptionally professional and made the viewing an absolute pleasure. We're relocating from Belfast and this is a stressful move for us, but your agent responsible for the viewing was able to make us feel at home in the area. Thank you to you and your team for a positive experience on our first day of house viewings.”
Mrs A Morris
"Having not been particularly impressed with the service level and value for money offered by some of the estate agents in Chesham, we contacted The Frost Partnership with a view to sell our property, as they were advertising a professional service for a very competitive percentage fee. We were not disappointed with our decision. From Jacqui Cuthbert’s initial visit to our house to provide a market value through to exchange of contracts, we were extremely impressed with her professionalism and knowledge, and the quality of service that she provided, especially the assistance she gave us to ensure a successful conveyance. Indeed, we were amazed at how efficiently she expedited the process; within two days of her initial visit our house sale was being advertised on the internet, and we accepted an offer a few days later. Throughout the conveyancing process, Jacqui kept us fully informed of progress. When problems occurred she rapidly stepped in and used her network of contacts and local knowledge to help resolve the issues. She is a true professional and real ambassador for The Frost Partnership. Thank you Jacqui."
Ian & Marjory
“Dear Lee, Thank you so much for managing the sale of 25 Kent Avenue. We were extremely pleased with the way you dealt with every aspect of the purchase. You showed judgement and knowledge of the local area, gave us very sound advice about the kinds of improvement we could make to our house and knew exactly how to market our property. You also showed great skill in negotiating us through the complexities leading to completion. We very much appreciated your friendly and helpful manner throughout all this and found you a pleasure to work with. We wish you every success for the future.”
S.Fenn & S.Suiter
“To Lee, Alison and staff, Just to say many thanks to you all for the super-efficient way you handled mother’s sale. A very professional, competent and happy team.”
J & J Allridge
“I am writing to thank your team at the Flackwell Heath office, especially Laura, Matthew and Chris for all their hard work over the last 6 months with the sale of my property and the purchase of our new one. I can appreciate that they probably see it as just doing their job but from a customer’s point of view with all the issues we had, if it hadn’t been for the professionalism and persistence of the guys mentioned it would have been very tempting to walk away from the entire process.
Without going into detail, I have been astounded by the incompetence of firstly my solicitors but also the other two solicitor firms in the chain. During this process we were unfortunate enough to lose two sales but thankfully found our final buyer all within a relatively short space of time. During this time we were obviously fearful of losing our purchase but thanks to the skills of Laura we managed to still secure the house we wanted. Sadly at that point the solicitors became involved at which point things started to go wrong.
However, with repeated phone calls and emails from your Flackwell team we finally got over the exchange stumbling block 11 weeks later. The team’s involvement wasn’t limited to excess phone calls and emails but they also spent a huge amount of time collecting documents, getting papers signed by people in the chain and hand delivering papers to the solicitors. This is way above what I would have expected them to do.
In a final twist to the chain, the property at the end of our chain fell into probate as the lady sadly died a few weeks ago. At the risk of sounding harsh, if the solicitors had done what they were expected to do in the 10 weeks leading up to this then we would have exchanged and completed many weeks ago and the probate issue would not have caused additional problems, which again added to the pressures and work to the entire chain, none more than Laura.
I could go on and on praising Laura and her team. They are a huge asset to The Frost Partnership. You never know, we may even consider moving again in the future… and would always choose Frosts as my first choice of estate agents.”
Neil Sykes
Hi Mark. Thank you for dealing with this promptly and professionally. Mrs Glover appreciated your time and gentle approach. When something is done well it is so easy to take it for granted, in this case it is much appreciated! Thank you very much.
Simon Garnham
“Great, reliable, friendly service. Kept us informed at all times, no complaints at all. Loved the idea of Open Day on the property – it really helped sell it.”
A. Absolon
“It has been a pleasure working with Mark and his team. They are professional, engaging and provide a great service with regular updates. It has all run very smoothly, for which we are very grateful. Thank you! Customer service is what it is all about and you guys do it perfectly!”
Mr and Mrs D Bleasdale
“As we wrestle with packing, visits to the recycling centre, telling friends and businesses of our change of address, we would like to take this opportunity of saying a huge thank you to you and to Lizzie for all your help with the sale. You were patient, kept us fully informed, calmed us down when there were any problems, gave us good advice and generally smoothed the whole process. Lizzie exercised her considerable charm in showing people round the house and gave us good feedback afterwards. We would have no hesitation in recommending you and Lizzie to our friends when they come to sell their houses in Gerrards Cross. We were right in choosing Frosts as our agents following interviewing several firms!”
David and Judith Babb
“The viewing days were well-planned and productive and resulted in a swift sale, achieving results over the asking price. Very professionally managed negotiations.”
Ian Swain
“Just a quick email thanking you and all your staff in your efforts in facilitating the sale of our property. It’s a huge relief after 20 months on the market. In particular a word of commendation for Matthew Craft. A great asset to Frost as it was Matthew whose determined yet respectful manner is what wooed us back to sole agency with Frost. A consummate professional at all times inspiring client confidence. Very knowledgeable and always willing to assist regardless of what is asked of him. I will be recommending Frost as my preferred agent and hope to deal with you soon with the sale of our property on Fulmer Drive once demolished and re-built.”
Ash Dhonsi
"From start to eventual finish, your service was professional, patient and supportive, giving advice and assistance when needed and keeping me informed throughout. You fulfilled your remit totally"
A.Hester
“You guys are the best estate agents in town, thank you so much for your help.”
Diago Fernandes
“We just wanted to compliment you and your team (Collette and James) for the customer service, attentiveness, caring, attention to detail, efficiency and professionalism shown throughout the purchase process from start to finish. You are second to none compared to other agencies in the area. Keep up the hard work.”
Marco Ferreira
"We cannot believe how smooth and painless the process has been, in what can be a stressful time for those dealing with an estate of a close relative. The professional services given by Frosts enabled the property to be sold for a price way above everyone’s expectations. When speaking to friends about the sale they cannot believe how quick the process has been and I would not hesitate to recommend the appointment of your firm on such matters. Excellent service."
Mr CJ Dewhurst
"I would just like to say what a wonderful job that Heather and her team at Chalfont St Giles have done for us re the sale of our property. I think it's fair to say that without Heather the deal could easily have faltered. She and her team have shown leadership, patience, kindness and compassion, which is all too rare in your profession given the stresses involved in selling a house, through what has been a pretty tough process.
I would, without hesitation, recommend Heather and her team to anybody looking to conduct a property transaction; and, having moved a number of times during my life, I can safely say that I've never experienced a better or more professional team to work with."
Mark Westaby
"Congratulations on superbly handling two transactions for us. We very much appreciated your professional advice and guidance and look forward to enjoying our new home. Well Done!"
Peter and Maria Robbins
"I just wanted to say thank you for all your support and hard work during the past few months. Right from the moment you came to see me to value our property and explain the process, you have made me feel comfortable and nothing has ever been too much trouble. Your availability and advice has always gone a long way to putting my mind at rest in times of worry. I would also like to thank the rest of the staff the Ashford Branch, all of whom have been very helpful and courteous.
Following a successful move day last week I am happy to report that we are now pretty straight and very very happy in our new home."
Amanda Burling-Preston
The service you provided was excellent. You demonstrated an extensive and thorough understanding of the market, you were responsive and attentive to our requests for information and updates, you were proactive in managing all the involved parties, and, despite some of the frustrations, you did all of this in a friendly and professional manner. Keep up the great work - we would be happy to recommend you to anyone that asks. You went beyond my expectations!
S.Grazier
Throughout the sale period we found that all communications were handled in a very prompt and professional manner. Selling is not always a straightforward process and when a problem did occur the agent kept all parties informed and we were able to make progress. We have no hesitation in recommending The Frost Partnership to potential vendors.
Mr P Smith
Just wanted to say a big thank you to everyone at Ashford who had a helping hand in Jason and Tessa's first purchase of Station Crescent.
Everyone there worked very hard to secure a smooth completion in what became a very long drawn out purchase. We would particularly like to thank Alex as ever very professional and also a special thanks to Nicola who has now moved to Staines who always called back even if she had no luck in getting hold of the elusive solicitors which all parties seemed to pick on this occasion. Jason and Tessa are really appreciative for everyone's help and I am sure we will have further successful sales and purchases with you in the very near future.
Gail and Mark Loveridge
I must thank all the staff at Frosts of Beaconsfield for your support and patience in helping us to sell our house. After nearly 30 years without moving I was reminded just how important it was to have expert help in marketing our property. Your advice and professional attitude in managing our sale were invaluable without making us feel at all pressured. It was a real pleasure dealing with you all over the sale period and we would have no hesitation in recommending you to anyone else. Many thanks again, especially to David and we wish you all at the Beaconsfield office the very best in the future.
John & Monica Paddon
“We would like to express our thanks to Paul Prokopiou and his team at the Chalfont St Peter branch for all their hard work and help in negotiating the sale and purchase of the above properties to a successful conclusion. Please convey our thanks to the team.
With the “bubble” situation in the current market, not enough houses, lots of people chasing the same house, not to mention we are in our twilight years and what is a very stressful time moving house, this situation was greatly alleviated by the helpful, professional advice and friendly manner in which Paul and his team helped us to a successful end.
Our family has dealt with The Frost Partnership on many occasions and have regarded you as the best estate agents and will always come back to you in the future.”
Janet and Luis Pelaez
"Dear Heather (Sparks, Chalfont St Giles office), We would like to thank you so much for all that you have done every step of the way. You have encouraged us, supported us and kept pesky time wasters away from us. Amazing. Truly above and beyond that which anyone might imagine an estate agent would be happy to do … we hope that there are others out and about like you should we ever need to move again."
Wendy and Ian, Chalfont St Giles
"We have recently been working with Jamie from the Staines office on the purchase of a property in Belle Vue Close, which had run into some obstacles due to a worried vendor who took the house off the market due to a whole litany of stresses which whilst completely understandable, were very disappointing to us as keen purchasers.
Thoughout the process so far Jamie has been incredibly patient, dedicated way beyond the cause and most importantly listened to both us and the vendor to the point that it now seems we have a way through things.
We have encountered a spectrum of different approaches, from a variety of agents, but without doubt Jamie is a credit to your organisation and head and shoulders above all of the other agents we have worked with. Please feel free to pass this feedback along and I hope he is recognised for this exemplary service."
Dr Mark Bechter, Staines
“We both want to thank you (Mark at Gerrards Cross) very much for all the help and support you provided on both our purchase and our sale transactions.
You certainly went the extra mile on many occasions and ensured, despite numerous problems and complications that sometimes almost made us feel we would never complete, that we did make it in the end.
As well as yourself we found that everyone that we dealt with at Frosts, especially Lizzie, were always very friendly and helpful.
I have already recommended Frosts as the agent to use and will continue to do so. If only other local agents demonstrated the same purpose and values as your firm.”
Mr and Mrs Brady
"We'd just like to thank you for your help in getting the house sold; it was a very helpful, personal and professional service you offered us, which we very much appreciated and which made the whole process as stress-free as possible for us."
John and Lucy Stubbs
"I was very happy with the way both the rental and sale of my flat was dealt with. Everyone I spoke with was very helpful and I was updated regularly with progress reports. I would recommend The Frost Partnership to everyone. They go the extra mile."
Mrs L, Amersham
"We felt we must write to thank all of you in the Langley branch for the help you have given us over the last few years. From the moment I first stepped into the Langley branch and met Colin, we have received courteous, friendly, prompt and efficient help and service. We could not have asked for more from an estate agent whether when letting the flat or selling it for us. …we have no hesitation in recommending you to everyone looking for a letting or selling agent."
David and Jennie Coles
"Thanks so much for selling my property and helping me purchase another. Thanks for being so friendly and helpful, answering my many questions and always returning my phone calls. a really professional team and a pleasure to know."
Pat Hall
"We would just like to say thank you for your work in selling our house. You have restored our faith in estate agents and we will recommend you to anyone else wishing to move home."
Denise Cannon
"To Alex (White) and all the staff at Frosts Ashford: Many thanks for all your help these last five months or so. It has taken longer than we anticipated but through no fault of yourselves. Once again, many thanks and best wishes to you all."
Sue and Alan Cooke, Ashford
"To the Frost team at Burnham: Thank you very much for all your hard work with helping us buy our first home together."
Anthony and Jennifer, Burnham
"I have thoroughly enjoyed working with you over recent months. It is clear to me that you have thoroughly researched the geographical market that you operate in and are very much motivated by drumming up quantifiable interest through 'number of qualified viewings'. I very much like the attitude that you adopt towards each viewing and believe that this filters out time wasters whilst nurturing the serious contenders… Further to this, I received regular communication regarding viewing feedback and the overall status of possible offers.
Some might say that the above is Sales101 for an estate agent, but too often individuals fall short of providing these basic skills."
Sarah Stevens, in praise of our Wraysbury office
"Richard, thank you so much for all that you have done for us in recent months. Your help and support have made our house move possible and your cheerfulness was always appreciated."
Maggy and John Minty, Gerrards Cross
"I would like to take this opportunity to say it’s been a very long time since I’ve worked with such a dedicated and professional bunch of individuals. No chasing, no miscommunications, no excessive paperwork and always a polite, diligent and friendly service. You and your team deserve the highest of praise and recommendation. I wouldn’t hesitate to recommend The Frost Partnership to anyone who wants a hassle free and proficient house moving experience.
"Best of luck with your ongoing endeavours to change the face of 'what gets sold by whom' in Windsor, you wiped the floor with Savills on every level! Helen Woodend has also been 'a breeze' she has been professional, personable and efficient throughout – a great recommendation."
Tracey Pengilly
"Just wanted to say thanks for making the sale of 174 as stress-free as possible. I really appreciated your professionalism and straight talking and would happily recommend you to anyone else selling a property."
Sophie Atherton
"In the madness of the move, I didn’t get the opportunity to thank you for all your assistance you were calming and reassuring in a turbulent and often hostile ocean. From the start of the process you were consummate professional always, there with advice and guidance without being too pushy. It has been an absolute pleasure dealing with you. I will recommend you to anyone and everyone. Thank you."
Rob Dixon
"We so appreciate your advice, support and absolute persistence to secure this sale. It has been lovely to work with you and you have 'smoothed the way' too many times to mention. I will take every opportunity to recommend Frosts in the future."
Caroline Walmer
"I just wanted to drop you a quick line to say thank you to you and the team at The Frost Partnership in Burnham for all your assistance and support during my purchase of Lakeside Cottage. Whilst the vendor and I reached an agreement on price relatively quickly, there were a number of obstacles along the way, all of which you helped to resolve. Your collective positive and helpful attitude ensured all avenues were explored to overcome the issues raised and I would have no hesitation in using you and will go out of my way to recommend your services.Thanks again for all you help and support."
Steve Jones
"Thank you for all your help and support over the past couple of months. It is much appreciated. Has anyone skied into the office to pick up keys before...?!"
Rachel
"I feel strongly that the Frost Partnership is a reputable estate agent. Working with Frosts has re-established the credibility in the industry....The Company acted professionally and the sales process ran smoothly. I felt there was a bond of trust, which I presume the vendors also felt."
Richard Martin
"I would have no hesitation to recommend yourself and Frosts in the future. I often find myself complaining about service received nowadays, so I think it's only right to acknowledge very good service as well!"
Jackie Brewer
"We have had a great experience with your staff at the Gerrards Cross office in securing our rental. It is many years since we have rented a property and it was a very daunting prospect to us. Luke and Caroline have patiently guided us through the process so far and have been particularly helpful with our moving company and answering any queries promptly. We feel we can approach them at any time which is a great comfort in unknown territory. We hope to be buying in the near future and look forward to similar experiences in sales! Thank you for encouraging such a great customer focused ethos. Caroline and Luke are a credit to your team."
Ann-Marie & John
"I was put in to a very difficult position due to current circumstances and decided reluctantly to rent my property. I contacted Laura Woodward at Frost Estate Agents, Staines. Laura and the team have been a delight and have been extremely helpful with the process and I genuinely felt looked after. Laura in particular has been a massive support throughout the process. The service received has been amazing as you can imagine I had many doubts but I was always helped to be able to come to the best conclusion to help me progress with the matter. Great service and I would definitely recommend."
Caz Creaney
"I can't thank The Frost Partnership enough for all of the help they have given me in finding a flat to rent. I would like to specifically show my appreciation to Wendy, who has been most helpful, at every stage of my move. Whether during property viewings, organising my move or dealing with my queries post move in, she has always been responded promptly and with the upmost professionalism. Many thanks!!"
Thomas Murrell
"Excellent service via Pooja at Frost, rented out easily and good communication throughout. Very responsive and professional and highly recommend Frost!!"
Ronak Vithlani
"Pooja from Frost has been really helpful in finding us a tenant. She is very thorough in her job and absolutely brilliant sales person. She knew the right kind of people to help out with all the related services and getting all the certificates at the best rate before the tenant moves in. Its been really easy for me with her handling the whole process. Thanks Pooja for all the help."
Vikas Sasidharan
"Having rented several properties over the last 10 years I have to say The Frost Partnership, particularly Nick and Colin were fantastic and definitely a much better experience than I have had previously. Completely transparent, extremely knowledgeable, professional, honest and took the time to find out what I needed. They looked after us from start to finish, nothing was too much trouble and I commend them for this. I would absolutely recommend them to anyone. A pair of stars!"
Louisa Jayne Stone
"Wendy and the guys at the Burnham office, you are totally awesome. A very professional team, who ensured that everything ran smoothly. I have no reservations in recommending you or indeed using your services again."
Wayne Wilson
"I bought 2 properties in Slough and used Frost to manage one and another local agent to manage the other. I wish I had put both with Frost as the difference in service and professionalism was amazing. I would have no hesitation in recommending Pooja at Frost. She has been super helpful with both myself and the tenant, so much so that I moved the second property over to her after 6 months."
Mrs P
"Pooja from Frost has been really helpful in finding us a tenant. She is very thorough in her job and absolutely brilliant sales person. She knew the right kind of people to help out with all the related services and getting all the certificates at the best rate before the tenant moves in. It's been really easy for me with her handling the whole process."
Vikas Sasidharan
"Having rented several properties over the last 10 years I have to say The Frost Partnership, particularly Nick and Colin were fantastic and definitely a much better experience than I have had previously. Completely transparent, extremely knowledgeable, professional, honest and took the time to find out what I needed. They looked after us from start to finish, nothing was too much trouble and I commend them for this. I would absolutely recommend them to anyone. A pair of stars"
Louisa Jayne Stone
"Wendy from the Burnham office managed the transaction and she was absolutely brilliant from start to finish. I recently had dealings with another let’s say well known local agent and the service I received was nothing other than rubbish compared to Wendy’s approach. She was always available, totally reliable and always responded to queries as they arose. She knocked the socks off all the other agents I dealt with by a country mile and then some. I owe her greatly for her time and professionalism."
T.Jones
"Very professional and ethical team. Recently rented a property via them and found their team to be very professional and most importantly, ethical. Wendy and her team has been very helpful and understanding throughout the process and have managed the entire process seamlessly.I would highly recommend them."
Abhe P
"I would recommend and use Frost again based on the service received recently. Pooja was professional throughout, and was able to market and let property within a short space of time."
V Victory
"Fantastic service from Frost Partnership (Feltham). Sebastian & Rob (Lettings dept) was extremely helpful throughout my stay at the Feltham property. I would highly recommend The Frost Partnership (Feltham) for providing excellent customer service."
Johneton J Fernandes
"I have just let my property again for the 2nd time through The Frost Partnership in Feltham. They found a great tenant and their service is great such nice people to deal with, thank you Sebastian, Robert and Paige"
Elaine Sharp
"Sebastian went above and beyond in helping me find a home for me and my family. The level of support, compassion and professionalism that he has given to me during this troubled times has been unbelievable even working from home he managed to get us in to our new home. Thank you."
Fe Silva
"Just wanted to thank Sebastian Rodriguez at Frost Partnership Feltham for his amazing help and customer service for my family to find a suitable property. It was a stressful times for us during the search process, but Sebastian went above and beyond to help us out. Many many thanks!!"
Tom Golubovic
"Pooja at Frost helped with our lettings in Slough. The service provided has been exemplary with Pooja going over and beyond the basic management service and delivering on our expectations. I would wholly recommend using Frost for all your letting needs!"
Gaurav Sarna
"Trust these estate agents, as they are incredible!! Every time I called the team someone was always willing to help me.Just want to acknowledge a diligent lady called Vanessa. I spoke to her about viewing a property as I was in a difficult situation; I was facing homelessness and eviction with a young child. Vanessa told me that she would help me, and within minutes of our phone call she had sent me a viewing. I viewed it, loved it and Vanessa supported me each and every step of the way by keeping me updated in the morning or evenings, even working from home! Due to Vanessa's help I am in a property I love, and my son lives close to his father, his family, and his nursery. We are thrilled with this property! I think every estate agent should aim to be like Vanessa. It was important for us to stay local and she will never know to the extent, how significant she was because she didn't just find us a home, she helped us shape our future."
S Cheesecake
"A first-class experience! Frost were highly recommended to me by a friend so when we had to look for a new property they were my first port of call. I'm so glad we trusted them to help find us our perfect property in the village - the service we received was second to none and I would have no hesitation in recommending them. Superb."
Kerry-Anna Saia
"Was planning to market my property for sales when lockdown occurred I requested that it was also marketed for rental and Sebastian found me a tenant very promptly."
Anthony Brook
"I would highly recommend The Frost Partnership in Windsor. The service I received as a prospective tenant during the letting process before I moved into my new home was extremely professional, helpful and flawless. Of particular note was the extra yard efforts made by Karen Morris and Caroline Scott which made my move perfect. Keep the good work up!"
David Greathead
"Just wanted to thank you for your time last weekend, you were by far the most diligent and helpful agent we saw (and we saw quite a few!). Unfortunately we have now found a property but will no doubt come straight to you if we need any assistance in the future. We deal with agents everyday that give the industry a poor reputation but both said you were an absolute pleasure and we wish all of them were like you! Out of the 11 properties we viewed you were the one who followed up, called when they said they would and seemed to genuinely care about our search and it made such a positive impact on our experience.
We were also really impressed by the PPE that was worn, I know it sounds silly but our company is equally as keen to do things right and we were genuinely shocked by the lack of thought in terms of gloves/mask/personal space from the other agents we saw that day so were very thankful to you and Frost for that."
S Farrelly
"We have recently come to the end of our short term lease agreement and would just like to say how professional and knowledgeable Wendy Taylor at Frost's in Burnham has been. From the start of our lease right through to the end she has been approachable on all aspects, no matter how large or small. She really has provided an efficient service and we would not hesitate in recommending Frost's for lettings when you receive this kind of commitment from someone. If we ever need to rent a property in the Burnham area again, we know where to call first. Thanks again Wendy."
P Lacey
"I have just let my property again for the second time through The Frost Partnership in Feltham. They found a great tenant and their service is great, such nice people to deal with, thank you Sebastian, Robert and Paige"
Elaine Sharp
"Very professional agents working at Frost, very helpful and customer oriented! I highly recommend Frost if you wish the best outcome!"
Liana Purcarea
"I was impressed with the friendliness and efficiency of Elizabeth and Caroline in the lettings department of Frosts in Gerrards Cross. Most importantly, they found a tenant for my newly acquired property within two weeks and arranged for all the legal work to be completed quickly. Also, they arranged for their in house handyman to give me quotes for some painting work and he was also responsive and friendly. I have given full management to Frosts and hope to react in similar fashion at the end of the lease"
Richard Stone
"The lettings team are incredibly helpful and always come back to me same day with an answer to any queries I have had. Thank you Sebastian, Rob and Paige you helped to make what can be a stressful time as smooth as possible."
Zoe Piears
"Sebastian took over managing my property with the existing tenants from a very incompetent estate agent. He went through the whole process with me and made it a smooth transition with his knowledge and experience. We recently had to get new tenants in and again Sebastian took care of the redecorating/works to the property at minimal cost, stress to myself and was always available 24/7. A big thank you to Robert who found appropriate tenants and took care of the referencing aspect. I would highly recommend the services of the lettings team at Frost Partnership to all landlords."
Simone De Rozario
"Frost Partnership Estate Agents in Feltham was really helpful and easy to work with to let my property out especially Sebastian who was always available if you needed advice. 5 Star service."
Mehul Dhokia
"Rob and Sebastian were so nice with us. They help us to find a place really fast, they supported us with the movement and all details needed. Also at this time when we have some questions to make they are there for us and try to have an answer or a solution. Definitely I will recommend them and also The Frost Estate Agency."
Marius Buda
"Sebastian Rodriguez will always help you in your search to find a property to rent, Thanks to him I was happy in my property for 7 years. It was only due to unforeseen circumstance I had to move. However he was a huge help in keeping me informed of similar properties that would suit my needs and the moving process as a whole."
Gemma Proudfoot
"We have been renting our flat via Frost lettings over past 3 years and are very pleased with the service we received from day one. It was because of Sebastian Rodriguez, we entrusted Frost lettings and even till date he displays the same commitment when we signed our agreement with him. He is exceptional to the team and we can rely on him and his team at any point in time to support our requirements. Also to mention Claire Marney who manages the property is also very sincere and personable.Thank you Seb and Frost team."
Viral Patel
"Excellent service from beginning to end for our company tenancy in Windsor. Karen and her team were helpful and professional dealing with our client's specific requirements. We would not hesitate to use Frost again."
Relocate UK Ltd
"Very professional and ethical team. Recently rented a property via them and found their team to be very professional and most importantly, ethical. Wendy and her team has been very helpful and understanding throughout the process and have managed the entire process seamlessly. I would highly recommend them."
Abhe P
"I would like to say a big thank you to the Staff at Frosts for a truly professional experience in finding me a home. All Staff at all the branches I contacted kept me informed and tried to help and guide me into finding somewhere to live. A big thanks go to Anthony Prokopiou at the Chalfont St Peter Branch for his efforts and advice and also to Wendy Taylor at the Burnham Office for the lovely way she has handled finding a flat for me and being very understanding. I would like to say that the 'Frost Staff; seem to be warm and friendly and extremely professional in their manner towards their customers and I hope this continues as it's a recipe for success!"
Diane Kennedy
"We recently bought a flat in Windsor, Denise was helpful and efficient at all times, and the purchase went through without any problems. We were then assisted by Karen in lettings, who has been professional and knowledgeable throughout and we are very happy with our tenant."
Tony Philippou
"I would like to thank the Frost estate agent in Slough for helping me to rent my properties with excellent team work and great professionalism. They made the whole process very smooth and helped me with valuable advice. They are a great team. However, one person's name particularly I would like mention is Ms Pooja Shah, their letting negotiator. I have never come across anyone with so much enthusiasm who is also hard working, very organised and above all excellent communicator.. Her presence and advice were invaluable. Lastly Mr Colin White, their manager spent hours on the computer to get the properties registered to the Slough Council. I could not have done that on my own.I would like to advise all the landlords in Slough area that if they want to have a relatively stress free life while letting their properties, then they should contact Frost estate agent. They will never regret."
Alak Pal
"Pooja at Frost was very helpful in renting out my property, she went over and beyond the call of duty to ensure she found the perfect tenants for me. She understood my concerns and gave me valuable advice, she knows the industry very well. I would highly recommend. Thank you!"
Mo Aneizi
"I sincerely recommend The Frost Partnership Estate Agents to everybody for their professional and accurate guidance in letting properties, specially Sebastian and his team that went above and beyond to help us within the process."
Eddie Ferreira
"We chose to rent this property six months ago and have now decided to extend our stay, one of the reasons is the personal attention and so much help that we have been shown by all the Frost staff, as my partner and I are not very efficient on the internet they have shown great guidance, help, & care, such an amazing service can't thank them all enough, lastly I would like to say a very big thank you to Sebastian for his time and great patience with us never rushing or confusing us, but explaining everything in full, a wonderful asset to your company, a true professional."
Glynis Pennington
"It was an absolute pleasure to work with Sebastian from Frost, renting out a property has never been so easy and straightforward. I am very happy with the apartment as well,it’s spotless. Everything works in it. I would definitely recommend this agency."
Gabriella Bagyura
"Professional and excellent service.I have rented other properties in the past but not dealt with such a professional organisation such as Frost or letting agent Wendy Taylor. From the moment I called to ask about viewing the property I was made to feel so welcome. Wendy worked around my availability and was very open and honest when I viewed the 3 apartments I was interested in. I have found in the past that letting agents don’t really value your opinion or care about your needs - they just seem to want to rent out the property regardless! This was not the case with Wendy. She answered the questions about my concerns right away and what she needed to find out that she couldn’t answer at the time was dealt with very quickly and answered the next day. This is definitely the kind of service you would expect from such a professional organisation. I moved in around 2 weeks ago and with it being a new build had many questions and concerns - Wendy ensured to answer every e-mail within the hour and got fixed what needed doing promptly. As a customer / tenant I have been made to feel valued and not just a transaction. I feel comfortable to ask questions and really feel cared for by The Frost Partnership and this is solely down to Wendy Taylor."
Karlene Jones
"Me and my partner were looking to rent a property and find a home that we could settle in. The team at Chalfont St Peter were amazing at keeping us up to date with any progress, being patient with us and for the duration they were ever so friendly. A special mention and Thanks to Anthony who by the end felt like a friend whilst being professional and getting us into our home as swiftly as he could."
Shanice Singleton
"The service provided by Frost Langley has been excellent. As we are new landlords I have had a lot of questions along the way and our lettings negotiator always answered them quickly and efficiently. Thanks to her we also got the asking price for the rent we wanted as well.I would highly recommended Frost Langley to anyone that asked and will certainly be using their services in the future."
Kelly Ellwood
"Great customer service by all of the team, especially Robert and Sebastian. Making the transition into renting my first property really smooth and successful. 100% would recommend Frost Partnership to any of my friends or colleagues looking to buy or rent a property just based off the amazing customer service I received from these two!"
Billy Doherty
"Excellent, professional and helpful staff, especially Rob, Paige and Sebastian from the day I first called the agency. Managed to get the house sooner than I thought. They always answer to any issues promptly. With Frost Partnership for two years now and I would recommend it to anyone!"
Diana Dobrescu
"I have spoken to Sebastian after having to evict the nightmare tenants and unhelpful estate agent whom I suffered with. He was very helpful from the beginning and guided me through the whole process also helped me to get the property back to the right standard.He responded to my phone call while he was on holiday as well and introduced me to Rob who is his team member.I have to say Rob is also an amazing member of the team who is very well mannered and helpful. Both have updated me through the process on daily basis so I never had a chance to chase them. I have to say that I'm really happy with the whole experience with them and service I got so far was great. They are good team with great work.I recommend them for real."
Niru Nirojan
"The Frost Partnership is the best letting agent in town. Sebastian and Rob provide outstanding customer service, they are honest, professional and very dependable. Sebastian is one of the best estate agents we have come across he ensured that we viewed properties that met our requirements and exceeded expectations. I highly recommend Sebastian and his team, they are streets ahead of the competition. My first choice. If you want to find your ideal home give them a call"
Ana Yaser
"We have dealt with the Staines Branch for about 15 years mainly as letting agents and this year as selling agents. Lettings, headed by Laura found good renters quickly. Jamie in sales sold the house in 3 days. All the staff are helpful and do more than expected."
Brian Cooper
“We have used Wendy Taylor to manage our property in Burnham for many years and her involvement has resulted in hassle free property ownership for the company. All problems during tenancies and re-letting where necessary have been efficiently managed on our behalf.”
Terry Willcox, Director of Layman.
"Very good service. I have used Frost Partnership services for finding a place to rent, From the viewing appointment to tenancy agreement stage, the staff are very helpful and provide support and guidance. They are highly responsive. Any queries, they are always at the end of the phone line and pick up and answer it. I am very happy and would recommend them for property search."
Sangeeta T
"Great service and people. Saw an ad we all liked and after phoning to make a viewing, was initially told a couple of days time but after mentioning time constraints due to work we were squeezed in the next day enabling us to get the property we all wanted, fab helpful staff very pleased with the service we got."
Mike K
"I would like to say that our experience with Frost has been 1st class from start to finish. We dealt with Wendy Taylor who was fantastic and I will be recommending her to anyone looking to rent a property. She is very professional and at no point did I feel stressed with our move at the start and when we left. There was regular communication with her and at no point did I feel I didn't know what was going on. I would highly recommend Frost Burnham and Wendy to anyone looking to rent a property"
Matt
"Without a doubt Karen and the lettings team in Windsor have been fabulous finding us two beautiful apartments. They are always so professional and constantly keeping us up to date with progress of both properties. They also both have a friendly down to earth persona which makes me feel comfortable working with them. With this in mind Frost lettings will always be a first stop in finding new properties for our ever expanding business. I do hope they get the recognition they so well deserve! Not forgetting lovely Pina and all the other staff in property maintenance, admin and accounts."
Jill De Croos
"This is by far the best lettings agency I have ever had dealings with: smooth, swift and highly professional service. They have subcontracted some of the activities to companies who also do not compromise with the quality of their service. Moving a home is stressful experience, and in my case there was an added stress due to issues with my previous landlord, the lettings team at Frost Gerrards Cross dealt with everything very smoothly. I cannot recommend them enough and if need arises in the future, I would continue to use their services whenever possible."
Pavlina Topalova
"Fantastic team! Great expertise, knowledge, integrity and care. Especially Rona in the Lettings Team - we have just let our property and the whole process was handled with superb attention to detail and professionalism."
Dimps Mead
"Just want to say thanks to Anthony and Ben for helping me rent a flat in Chalfont. I had tried another estate agent but wasn't happy with them. This was my first time renting but Anthony and Ben made the whole process easy for me and were extremely professional every step of the way. Would highly recommend them to anyone. Thanks again."
Shaun Mummery
"Have used Frost for a few years now. Service has always been very good. Have dealt with quite a few staff but mostly with Sebastian Rodriguez, always very helpful, nothing is too much. Very good service"
Tony Adcock
"I am one of the very happy and satisfied landlords. Sebastian Rodriguez and his team are simply the best. He is professional, approachable, very helpful and understanding lettings manager. Deals any issues or problem promptly and passes information well in advance and regularly. HIGHLY RECOMMENDED, trust me."
Ilaj Grg
"We would like to thank Frost Partnership for the amazing service we have received in finding this beautiful property. We would like to thank specifically Wendy. Wendy helped us in finding a suitable property without any struggle. Wendy listened to us, advised us and took the time to explain everything to us clearly. She made a good impact in our lives by ensuring that we were comfortable and happy with our new home. Once again, we would like to extend our sincere thanks to Wendy for her full support and hard work."
Carlin Emmanuel
"I always find that I get excellent service from both Sebastian & Robert. They are always able to answer my enquiries as a landlord, quickly & accurately. Furthermore they are both a valuable source of information to me regarding what's happening in Feltham. I have been dealing with Frost & Sebastian for over 10 years now & can thoroughly recommend this branch of The Frost Partnership."
Dominic Kent
"Fantastic service, Sebastian Rodriguez and his team are brilliant. Dealing with any issues or problems promptly and with ease, making the whole process of letting a property simpler. With extremely polite and approachable staff going above and beyond, I would highly recommend The Frost Partnership."
Sahil Limbu
"Seb and Rob have been amazing, nothing was ever too much to ask them. Keeping me updated at all times which allowed everything to go smoothly. I highly recommend SEB and his lettings team at Frosts in Feltham"
Louise Clark
"Karen has been outstanding in relation to showing and letting my property recently nothing was too much trouble and it progressed smoothly. I can’t recommend her highly enough, very refreshing that someone does what they say they will."
Cheryl P
"I never had such pleasant experience with an agency before. I’ve been in contact with Mrs Pooja Shah since day one she handled the viewing and the whole process till signature. She has been very professional, not pushy, quick to get back to any request and been very patient. I rarely had real advisor like her - always been in contact with “sales” people but she really give you the time you need to find the perfect fit for you. Found a place and signed the contract in no time. Highly recommend the Frost agency the best you can find in Slough."
Mohamed Mohand
"Pooja was amazing and extremely informative. Got me an amazing property, super fast! I highly recommend her and so happy with the service I received."
Sheila Shamal Namiq
"Pooja Shah was really helpful from Frost. She is knowledgeable in this area, highly customer centric approach and always wants to help the customer which is really appreciable. From the time she showed me the apartment to finalizing the contract was super fast and super supportive on each and everything. She was patient enough to address all the queries of the customer and very very cooperative. I am delighted with the excellent timely service I got from her and Frost."
Srinivas Kondaveeti
"Excellent, friendly, professional service. After having a disastrous experience looking at other flats in the area, Wendy was such a breath of fresh air. She knew the neighbourhood and could answer all our questions about the flat, landlords etc. She helped us find the right flat for us and we were moved in within about a month. I could not recommend her or The Frost Partnership more highly! I wouldn't use any other agent for the area."
Megan B
"I would like to express my high satisfaction with the services Pooja Shah has provided. She has been extremely helpful throughout the whole process including admin processes as well as problem solving even when there were unforeseen circumstances and the managing agent was not helpful at all! I would highly recommend her and the agency where she works."
Viktoriya Kan
"Came to use Frost years ago. It has been the easiest and best service we could ever ask for! Sebastian Rodriguez is simply the best lettings manager around, beyond helpful and understanding. Any problems, they are sorted. Any issues arising, we are told told well in advance! Highly recommended!!!"
Steve Henderson
"Great service from start to finish. Met Wendy at the property, and she was lovely and very knowledgeable. Decided to go ahead with the property and it was painless from start to finish, Having been a home owner and not having rented for over 10 years, I was a little bit nervous going in, especially considering past rental experiences where service was very poor. All correspondence from Frost was quick and concise, and we felt assured every step of the process. Recommend the team at Frost to anyone looking to go into renting, also they seem to care a great deal about the property too and getting the right tenants, so it would be ideal for Landlords looking to rent their property out stress free."
Sean Counihan
"Had an excellent experience with Frost. Vanessa D'Souza found the perfect rental property for our family and was extremely helpful throughout the process. Very professional and made everything run smoothly."
Rebecca Hotton
"We have just moved in to our new home and I would like to thank Wendy Taylor for being outstanding, wonderful & very helpful in the whole process from start to finish . She definitely gets 5 star for everything she has done."
Adam M
"I'd first like to say how brilliant Frost estate agents were with dealing with us. All emails were quickly replied to and always got honest and straight forward answers. Wendy the agent that we dealt with was brilliant and helped us out a lot with all the paperwork and documents side of things as it was our first time at renting through a agent. I would recommend Frost Partnership to anyone looking to rent and Wendy is a credit to the company with her experience and patience in dealing with customers."
Mitchell M
"Thank you Sebastian for your trust, cordiality and unique support; I say a big thank you."
Hadeel Hameed
"An amazing second experience, Sebastian is highly recommended. He goes out of his way to make one feel prioritised - thumbs up Sebastian"
Alx Zee
"We would highly recommend The Frost Partnership for the excellent service received and finding tenants in very short time.We dealt with Pooja Shah of Slough Branch and found her to be most helpful, professional and polite throughout the process. and she takes great photographs which shows the property in its true form and the angles are perfect."
Ramesh N
"An absolute pleasure, and efficient too!I was lucky enough to recently have the pleasure of dealing with Wendy Taylor at The Frost Partnership. From the very first viewing of the property, right though until the day I got the keys, Wendy was both attentive and accommodating. In fact she was able to push on the standard processes so that I was able to move in on the date I'd requested, which was only around a week later from advising that I wished to proceed with the rental. She expertly ironed out a couple of bumps in the road along the way and I am entirely pleased and grateful for the service received. Many thanks, Wendy!"
Adam S
"Great staff, quick and simple process.From the start of the renting process I was very grateful for how staff simplified everything for me so I could make informed decisions. Greg our estate agent was always at hand to answer any questions quickly which was reassuring. All staff communicated with us promptly and made everything run smoothly and efficiently. Thanks for all your help!"
Rebecca W
"My husband and I bought our property through Frosts (Feltham office) a few years ago. All the staff were extremely helpful, friendly and very efficient from day one through to the day we actually got the keys to our new home. We were so happy with our experience with Frost that we wanted to use their property letting services too. Again, we received an excellent service and all the staff were great, but I’d like to convey my thanks in particular to Sebastian who is always there just a phone call away and always ready and willing to help us with any of our letting queries and questions. Also, when we were looking for a mortgage broker, we decided to use the one recommended to us by Frost and I would like to say we received the same excellent service from him too. My husband and I would definitely recommend Frost and would quite happily use any of their services again."
Pam Mehroke
"We have been renting through Frost since 2013 and the customer service delivered by Sebastian Rodriguez has been outstanding."
Leonardo Aquaro
"Very efficient and prompt service, they offer a wide range of other useful services related to letting, maintenance, new tenant and references to complete."
Sammy Brooks
"Great service, professional staff, dreams come true brand."
Shamaal
"This is the second time I have rented a property through The Frost Partnership and am very happy with the service provided and the professionalism of the staff. Particularly Sebastian Rodriguez, who is always at the end of the phone to deal with any queries or issues promptly. I would definitely recommend and use them time and time again."
Chloe Hopkins
"Really excellent professional service, from all involved. Recently let flat in Feltham, through The Frost Partnership - and service can't get better! It was let in one day and then everything was handled by them, including minor repairs, stopcock change, decorations and final clean ready for occupation. Full marks to Sebastien Rodriguez and Max Etheridge, who advised on the letting, and stayed involved throughout, together with Lisa-Marie Beckley and Julia Horwood, who handled the legal documentation, tenant queries and other issues, A marvellous team-effort!"
Mike M
"Sebastian from Frost has now found background-checked tenants for 2 of our properties in Feltham & Staines and in record time too. We would recommend Seb & Frost to any landlord, anytime."
Bhavani Girish
"We are very happy with the lettings department at Frost Partnership, they found a great tenant for us within 24hrs. I found Sebastian Rodriguez the lettings manager to be very professional and friendly also Robert and Max were very helpful throughout the process. We have used other agents in the town in the past but the service is not as good. I would strongly recommend The Frost Partnership."
Minerva Mcnulty
"The Frost Partnership has managed my property for nearly 10 years. I have been particularly impressed with the degree of professionalism that Seb at the Feltham branch has supported me with in that time. His support has been valuable and the service he provides is second to none. He deals with matters in a prompt fashion and I definitely trust his expertise."
Maria C
"I have been renting my property out through The Frost Partnership for the last 8 years, the service has been outstanding. I would recommend Sebastian Rodriguez and his team to any landlords looking to rent their properties."
Gabriel Ganancia
"Wendy found me the perfect rental property for my requirements. The necessary paperwork and checks were carried out swiftly and efficiently. Fees are reasonable and am happy with the service provided. To add: Thanks for finding my passport I accidentally dropped in the carpark."
Toney Shepherd
"All of the staff we encountered at the Frost Partnership were professional, helpful and prompt. In an world where estate agents often get a bad wrap, they were a breath of fresh air. Very easy and pleasant to deal with."
Tom Reddy
"Thank you for all your help with the letting of the property. Having dealt with you for a number of years I can heartily say how impressed with your service myself and my wife have been every time you've been involved with us."
G Singh
A Superb Lettings Agent. I've been letting a property with The Frost Partnership in Feltham for over five years now and strongly recommend them to other Landlords, as I continue to be very impressed with their level of professionalism and service received. Within the first few minutes of meeting Sebastian, (Lettings Manager), it was clear I was talking with a highly knowledgeable and competent person; I knew that I need look no further, he had give me all the information I needed. A suitable tenant was then quickly found and all necessary referencing and documentation completed promptly. Sine letting commenced, all members of staff have been polite and helpful and I've always been given sound advice; any issues raised by Tenants have been resolved to our mutual satisfaction. The continued success of this letting is important to me and I have peace of mind knowing that my property is in safe hands with these people."
David Smith
"I have been with The Frost Partnership at the Feltham branch for the last 7 years and have found all the team but particularly Sebastian Rodriguez highly professional and very helpful in managing my property. I live many miles away from the property but feel at ease that the property is in great hands."
Peter Woolfrey
"Renting our house with Frost Partnership over 4 years, never had any problems, Sebastian always very helpful."
Agata Vinck
"I have been letting my properties with the Frost Partnership Feltham branch since 2012 .I have always found Sebastian and his team to be highly professional and helpful at all times. I have always been very pleased with the great service they provide, and would highly recommend them to anyone."
Sarah Mansell
"Sebastian and the team at Frost are always very helpful and informative. They've gone above and beyond to assit me with my needs. A First Class experience."
Kelvin Morrison
"I have been using Frost to rent my property for the past 6 years. I find their service very professional and would recommend them to anyone. They are nice people who are a pleasure to deal with."
Paul
"Great experience with the Frost Partnership for letting and selling our property. Special mention to Sebastian Rodriquez, the letting manager, for building an excellent working relationship and always going the extra mile to help out and make things easier for us."
Harmail Basi
"I’ve had a very good experience so far with Frost and in particular Colin White who knows the market extremely well and gives very good advice/guidance. Things to date have been pretty straight forward, Something I value hugely, knowing that things are simply being taken care of."
Ausilia M LcH
"My experience with the Frost Agency has been outstanding from the beginning, I have rented properties for over 10 years and they’re by far the most efficient and prompt at dealing with any issues as they arise. I always get an immediate response to any issues with the property and everything gets resolved very fast. Their services providers are professional and polite. In time when I am able to purchase my own property I will be very happy to find a home from the Frost properties portfolio."
Cristina Coelho
“Everything went exceptionally well thanks to Wendy, Gill, and Julia! Wendy went above and beyond and I must say I was absolutely impressed with her professional approach and the overall support that I have received from her during the process. I am truly thankful to her for everything she did for me. And if it weren't for her I would have struggled to find my wish list property to rent I am someone quite hard to please. And as a tenant it is not easy for me to find "my home". But working with Wendy was something else. Wendy has a remarkable sense of understanding the customer needs blended with exceptional communication skills and an extremely professional approach which makes everything seamless for the customer. As a customer I am extremely satisfied with the Frost experience. And I hope this collaboration can be extended beyond for when I am deciding to buy a property.”
Roxana Ilie
"Friendly and professional service. We recently rented a property through The Frost Partnership. The staff were all very friendly and professional, especially Wendy Taylor who was dealing with us directly. She took the time to explain everything to us in detail which was particularly useful as first time renters, and ensured a quick and easy transition to our new property. We look forward to continuing this relationship throughout our tenancy and would not hesitate to use The Frost Partnership in the future."
George W
"I wanted to provide some feedback for Caroline Scott at Frost Over the last few years she has provided excellent support to me with my existing properties and with rental of my current property She is responsive and helps manage sometimes complicated matters. Caroline goes way over an above expectations, and as a result has made me always turn to Frost for help and support with properties. You are indeed fortunate to have her on board."
Laks K
"I would like to thank Frost and in particular Pooja Shah for their speedy and excellent service. In the run up to Christmas they managed to let my flat the very next day. This exceeded my expectations - well done "
Mark W
"Great service and helpful staff. As a landlord I find Frost efficient and easy to deal with. Since joining Frost Sinead has been a welcome addition to the team of people that I deal with on a regular basis. She is always on hand to answer any queries I might have and deals promptly with all my requests. I have trust in Sinead / Frost to answer and rectify queries and problems on my behalf with regard to my tenancies."
Sarah C
"Wendy at Frost Partnership was so helpful and understanding she made the whole experience of moving so easy. Now as a tenant Wendy and the team are so efficient and reliable I would highly recommended Frost to anyone."
Natasha Ba-Abdullah
"Very truthful estate agent. I was extremely happy and satisfied the service provided to us by Sinead McMahon - a very reliable and helpful agent and she deserves a recognition. Highly recommending to anyone looking to rent a property."
Mohamed Adan
"Excellent. I have used a few other agents and to be honest, when I first met this agents representative 18+ months ago, I thought these would be the most unlikely agents to find us tenants and I had already advertised with 3 agents whom I thought were too good. So with that belief I also let Frost advertise our property and to my surprise all the other agents failed and Sinead from the Frost Partnership in Langely found us tenants within 7 days, for 6 month tenancy and she negotiated for us to be paid up front for the whole tenancy period. That tenancy finished in December 2018 and Sinead again found within us new tenants within 7 days of advertising again. I have just done the check-in yesterday. I would recommend this company for firstly, their professionalism and thoroughness with the checks, secondly the updates as things progress and last but not least, the quality of the tenants they have found me twice."
Bilal Malik
"We are with Frost for over 10 years. Colin White is an agent that we could always rely on - very professional and extremely helpful at all time throughout our tenancy. I would highly recommend him for providing an outstanding level of service."
Monika Markiewicz
"I urgently needed to find a retirement property to rent for my parents. Caroline at Frosts showed us around the property and helped me thought the process every step of the way, her help and guidance was greatly appreciated, throughout a stressful time! Very warm, professional service with excellent communication."
Caroline S
"What a top lettings team at the Windsor branch! Lots of knowledge and professionalism. Quick at replying to queries, well organised, just a truly pleasant experience dealing with them. Very highly recommended should you need a property to be managed in the local area."
Luca Frederick Pollett
"Frost Lettings department are always friendly, efficient and easy to deal with. Special mentions to Caroline, Laura and Sonya for always being super conscientious and good communicators."
Emma T
"I am a landlord and Frost always seem to find me a good tenant first. Compared with other agents in the area they are up there with the better ones."
Leonard Mann
"Fantastic service! We wanted to move into the property at the earliest and Pooja Shah(at the Frost office on Slough High Street) helped us through the process professionally with a speedy turnaround.I was sitting at their office and personally saw how Pooja ensured the required steps are properly completed in a timely fashion. Highly recommend that you contact Pooja Shah for your property requirements."
Irum Andrabi
"This was the most efficient and stress free move I have ever done. I cannot speak more highly of Wendy at the Burnham branch. I feel like she really took the time to get to know me and suggest properties that would suit. She is real diamond! I would recommend the Frost Partnership to anyone."
Caroline Callender
"Fantastic company. Very friendly and very helpful. It was my first time renting for me and my partner and Wendy from the Burnham office went out her way at every opportunity to help"
Jack Dainty
"Thank you for you courteous, empathetic and conscientious work in acquiring me a tenant. Because of your skills and experience in the rental market you know how to advise clients on the presentation of a property to the requisite standard and who will be most suitable as a tenant. I have trust in your professionalism and am pleased that we were able to work together again.”
R Gibson
"I have been so impressed with Wendy and her easy approachability which is very refreshing and obviously achieved great result. She has put me at the heart of everything and gave me 100% positive experience. I would unhesitatingly recommend your agency for the highly professional service and in particular Wendy for her candour, straight talking and dedication."
Dr Jamali
"Frosts have recently sold my flat in Ashford London, following 3 years of leasing it out through their lettings agency. In both the letting and sales departments I have found their service to be first class, with great communications and no fuss at any stage of the process. Easy to deal with and a great service throughout."
Marc Young
"5* , We had excellent service from Wendy and at all touch points, a professional and personal service, timely responses and last minute viewings arranged on a Saturday afternoon!!"
Louise Braddick
"EXCELLENT all round service! Fantastic people to deal with. Thoroughly pleased with every aspect of the rental process. Trustworthy, calm and hard working people. I’m very happy and will be using their services again in the future."
CPA
"We have just rented a flat through Frost Burnham and Wendy has been really helpful during the whole process. Everyone I have spoken to so far in the office have been friendly and efficient. Thanks for making it so easy"
Hannah Welsh
"Professional, serious, helpful. Everything that you need from an agency. When we had an issue in the house, it was dealt quickly. First good experience I ever had with a lettings agency."
Miguel Carvalho
"Landlord letting Service. Perfectly managed by Wendy Taylor. Professional, warm and friendly - she brings a lot to the Frost brand."
Jeff Day
"I just wanted to thank you and Pooja for your help to let this property so quickly. Pooja has been brilliant in every aspect and I cannot thank her enough for all the support and service she has given us. She kept us informed at every step of the way and helped make the let process as easy as possible. Thank you for all your support."
D.Aziz
"The rentals team at Frosts Slough have been fantastic, Sinead has been very helpful throughout the lettings process, She has communicated everything to me very well and always kept me up to date with any information. Would highly recommend them."
Eimal Fazie
"The Lettings Agency at the Frost Partnership are amazing and I know I can rely on them 100%. Wendy Taylor who manages this side of the business is professional, on-the-ball and always has a solution to a problem. Wendy has a great team who ensure all paperwork, legalities and payments are always up-to-date. Frost have a great network of experienced, trained professional tradespeople who can attend to emergencies and turn any necessary work around very quickly and efficiently."
Martin Walker
"Frosts were the only agents to provide a number of suitable properties. Wendy Taylor deals with everything brilliantly. Many Thanks, Neil"
Neil C
"Thank you Wendy! Just wanted to say a massive thank you to Wendy who handled my tenancy, nothing was too much trouble and as time was tight for me, she managed to get me into the property in under a week, Thank you Wendy! The Frost Partnership use a vetting agency called Keysafe, as I required a Guarantor, It did make the process a little more difficult. However, it is positive that they try to protect both Tenant and Landlord before the agreement is made. Thanks again Wendy, everything is great!!!! "
Kris W
"I also wanted to say I'm very happy with the service I receive from The Frost Partnership, great customer service. I'm always kept in the loop with things. My last agents were awful so I'm very grateful for this."
S.Ahmad
"I really had very nice experience with Frost Partnership. Especially I would like to give my extreme thanks and appreciation for Pooja Shah. She has been very professional,very cooperative and very supportive. In fact we have received very nice service from entire Frost partnership team whom ever we came across."
Pradeepta Ojha
"Have used Frost several times now and the service is always great. Pooja and her team are always helpful, practical and proactive. I've recommended them to other landlords too."
M R Bajwa
"So happy with the service I received. After some not so professional agents in the area who had very poor customer service skills, I was very happy to have Pooja take care of me. I would highly recommend the letting service in this branch, they are prompt professional and take a very serious approach to their work. Pooja is very good at what she does and I couldn’t have asked for a better person to help me. 100% would use this service again!"
Tina Sharma
"Frost Partnership - Slough branch have been really professional and delivered excellent service. I would like to thank the whole team for the efforts especially Pooja and Sinead they have been really helpful and gave me the correct information. I would definitely recommend Frost - Slough agents as they have vast knowledge and networks around the areas."
Omar Hanid
"Amazing Service!!!! Thanks to Sinead we have found our dream house!!!"
SOLRUN VINTERSOL
"Great prompt service with professional advice. Would highly recommend if you are looking for a quick let with high quality tenants."
Mr P Singh
"We have recently rented a flat from Frost Burnham. Wendy is very helpful in finding us the place we both like and the whole renting process has been easy and efficient with her help. Everyone from their office is very pleasant to speak with. So far everything is great. I would recommend them!Particularly after we had a bad experience with another unprofessional agent in High Wycombe over the last year, this is like a breeze and it is so good to know there are nice and helpful agents like Wendy!"
Ying Li
"Vanessa went above and beyond to help with not only helping find the right property but also to resolve any other concerns & queries I had along the way. Great communication throughout. "
Kimberley R
"We have recently rented out our family home through The Frost Partnership using the Slough branch. We dealt from the beginning with Pooja who is very professional and experienced but also wonderful, understanding and friendly person. She has advised us on every level and understood our needs and concerns. She found just the right tenants for our property and made sure all went smooth. I would not hesitate to recommend Pooja and the team."
Izabela Collard
"The Frost Partnership Slough branch's letting agents are fantastic. They have been very kind, helpful and informative. To any landlord or tenant I highly recommend using The Frost Partnership as they are helpful honest and reliable. I am proud to say that I would use them again in the future and I will be happy to recommend them to my friends and family. I would like to thank Pooja and Aran for all of their support and I cannot praise them enough for their hard work."
Harjun Singh
“Sebastian, I would like to thank you and your team member Rob for the excellent service you have provided. Your organisation and advice made it a seamless process from start to finish. I feel your advice on the alterations I made to the property to maximise its potential was spot on. It has been three months now and I have hardly had a thought about the tenants or the property which I think is due to the knowledge you have of the industry and the professionalism you have. I say this because it has given me total confidence in your ability to find and audit credible tenants Many Thanks. I look forward to many years of partnership.”
Tim Williams
"I have been highly impressed by the professional, courteous, very friendly and prompt manner in which the Frost Partnership have looked after property affairs at my own property. I am most happy and satisfied to be able to recommend The Frost Partnership (The Best available in Town), for selling and letting property. As I live in Pakistan, I rely on Ms. Pooja to deal with any problems that I have regarding with my property & she has dealt with these very efficiently. I would not hesitate in recommending the services of Ms. Pooja and her team now or in the future. Once again, thanks to The Frost Partnership for providing us quality services & all the best."
Faisal Muneer Chaudhry
"I have been renting through The Frost Partnership for over one year now. Very happy with the service received so far. I have been renting with other estate agents before and it often felt like you are only "valuable" as a tenant before you get into the property, after that you're largely being ignored. At Frost, I mainly dealt with Pooja who was always very happy to answer questions, to help us and give advice when personal circumstances meant that letting arrangements had to change, to arrange for repairs when we had issues with the plumbing and so on. We really do feel valued as tenants and that is very important to us. Thank you!"
Daniela Milos
"Pooja was an absolute star in helping us secure a home. I would most definitely recommend Frost Partnership for anyone looking for a property. Their professional, considerate and empathetic approach is a refreshing change from the usual estate agents."
Arfan Hashmi
"The team in the Slough branch consisting of Pooja, Sinead and Stacey were very professional, polite and helpful in answering the onslaught of many questions that my wife and I had due to being first time landlords. Pooja and the team put our concerns to rest by providing useful information and answered questions with clarity. Pooja and Sinead were easy to speak to and easily contactable sometimes on very short notice. Viewings were organised around our convenience which was very helpful and communication of feedback and offers were very prompt. We would certainly recommend Frost Partnership Slough/Burnham as an agent for letting as we had a pleasant experience."
Majid Mahmood
"Johanna - Many thanks for your services and for looking after us so well. You have great customer skills and we really appreciate that."
A Moniz
"We have used Frost Staines for several years now and Chris Cotton has always been most professional in his dealings with our tenants. Chris is dependable and delivers on time, every time to commitments he makes. More recently Chris facilitated access to the property for a mortgage survey. Chris bolstered communication channels between the surveyors, the tenant and ourselves ensuring the inspection progressed without a hitch. This was no easy task with a tenant who traditionally does not communicate proactively. So impressed are we with Chris' professionalism that we intend to use Frost Staines for the next B-T-L property when it comes on stream."
Peter Fitzhenry
"I have recently let my Ground Floor flat in Burnham through the Frost Partnership.. Wendy Taylor from their lettings department has now let the property for a second term, and on each occasion has found me responsible and reliable tenants. In addition the property has only remained on the market for 3/5 weeks."
Trevor Jones
“It will be difficult to find a more friendly, helpful and diligent Lettings Manager or Agent than Wendy Taylor. Indeed having had a recent unfortunate experience of dealing with another aggressive and frankly unhelpful ARLA agency, I have returned to a person I believe I can trust and whose terms are open, honest and fair. The Lettings Administrator, Stacey Flynn also demonstrated politeness and tolerance in guiding me through the new electronic procedure of DocuSign of the Tenancy Agreement and The Frost Partnership were even willing to "go back" to the old method of a paper based signature. Overall and up to now, I am very satisfied with the Letting of the property through The Frost Partnership of Burnham. May they long continue to offer this level of personal service - looking after people and property.”
B. J. Ascough
“I’d like to provide some extremely positive feedback to you on my recent business dealings with Frost. I had been let down by my previous letting agent (BSimmons) and had lost trust in local letting agents. However, you’ll be glad to know that Colin White has completely restored my faith in letting agents with his superb levels of support and guidance. He helped assess my property (at short notice) and supported all my requests for information. The flat was let within 5 days and Colin (with the help of his support staff) have really given me confidence that I am now with the “right” company. Please pass on my thanks to Colin and the team involved. I will absolutely use Frost again.”
Krishna S Bilimoria
"We got emergency evicted from our house due to emergency house repairs by the council, this was a very distressing time. Fortunately, after we viewed an apartment with The Frost Partnership they did their best,especially our agent Sinead, to hasten the process and helped us on finalization of the apartment. Definitely place trust in Frost Partnership for getting the home of your dreams!"
Nadreen Amjad Khan
"Wendy is an excellent agent - she is extremely helpful and very quick at getting back to us whenever we have any questions. She is very polite and professional and we would recommend her to anyone wishing to buy or rent a property in the area. She has been a star throughout. As it has been our first time renting, we have had lots of queries and questions which Wendy has gone out of her way to find us the answers and information needed. 10/10 Wendy!"
Howard S
"Just wanted to write a quick review and thank you to the branch in Burnham, and a particular mention for Wendy, the lettings manager. Wendy helped find us the perfect house in the location we were after. Professional, courteous, and highly efficient throughout the process, making the whole process so much less stressful than it could have been. Now having to use another estate agent and greatly missing the service and expertise the team and Wendy provided! Great service from Frosts Burnham!"
Phil Wayman
"Wendy Taylor delivered what I can only describe a wonderful customer centric experience. - Delivered all her promises on time. - Prompted me when to get money and forms in - in order to avoid delays. - chased all the answers I wanted and responded soon after asking questions. More people like Wendy will make renting more pleasurable."
Clinton G
"Wendy is very experienced and knowledgeable, experienced and most of all honest. When arranging a letting other agents would promise the earth but then none of it would actually be reflected in the service. Wendy tells you straight, what can and can't be done, what is permissible within the rules and what isn't. Personally I prefer this approach because no point feeling disappointed afterwards. The other good thing is she gets to know each of her customers personally and what is important to them."
VA A
“Just wanted to say thank you to Windsor and the other Frost Branches I dealt with. I have to say you guys were the most understanding of my needs. I never felt hassled or bombarded by Frost unlike other firms. I appreciate all the help and advice from Frost in my search for a rental. I will be recommending you guys to anyone looking to move.”
Natalie Baxter
"I am a landlord who used Frost estate agent to rent my 2 bedroom flat in Slough. I was dealing with Pooja, she was very nice and professional, I am really pleased and happy with her services, and I will definitely recommend Frost to friend and colleagues."
Fadi
“With Frost, any issues are dealt with not only promptly but with a certain element of sensitivity and human kindness. Thank you to everyone.”
Katie de Silva
"After many years as a landlord with one particular local agent, I never really thought I would find the same passion and high levels of customer service. To give my current agent a bit of a shock and to revive their passion, I engaged Frost in Slough and in particular the services of Pooja Shah and Sinead McMahon under the leadership of lettings manager Colin White. I never needed to speak with Colin and in the three weeks I have been with Frost; Pooja and Sinead dealt with everything meticulously.
Tonight my property was let and it should be mentioned the Frost team were competing against my long term agent and another agent I'd engaged to add extra support to get my two bed maisonette let during the quiet Xmas period. Pooja and Sinead got the most viewings out of the three agents, they were the only agent to give my property a premium listing on Rightmove and worked sometimes out of hours to clinch the deal!!! Absolutely the right attitude.
The best accolade they were given was from my tenants who are leaving for new pastures. They were so impressed with Frost's approach that they said if they ever became a landlord then they would engage Frost. Well done team and thank you. Please don't become complacent as this level of customer service is hard to find for us as customers and hard for you to maintain as a business. Good luck and I hope we have a long lasting future together with my other properties hopefully to follow into The Frost Partnership's fold."
Rehan Siddiqui
“I would just like to commend Pooja and Sinead on the service they have provided me for the last two weeks. Both are proactive, approachable and professional. They give excellent advice and as a customer I feel as if I have my own personal agent. Thank you team!”
Rehan Siddiqui
“I have been impressed by your pictures, your approach and professionalism to myself directly, the fact that you were the only agent to give my property a premium listing on Rightmove. I’d just like to personally thank you for the above.”
Rehan Siddiqui
“I would also like to mention and compliment you, that I have had extremely good service from your office, the ladies are wonderfully friendly and always happy. I met with Heather at the Deanway properties and she was very helpful and also spoken with Sue on the telephone. There is never any unnecessary pressure and the ladies are always happy to help with any enquiries. I just wanted to let you know as I have previously received pressurised and grumpy estate agents, but your office is fabulous and it’s a breath of fresh air to deal with such lovely personalities. People are too quick to complain but not forward enough to compliment very often, so I thought I would take this opportunity to let you know.”
Tricia Lichfield
“I’m taking this opportunity to thank The Frost Partnership Feltham lettings department for all their help and support in finding a tenant so quickly. Especially a big thank you to Sebastien - he not only found us the appropriate tenant quickly, he also helped and supported with refurbishment of the property. Also special thanks to you, Rebekah, as you have always been very prompt with your administration and responses. Overall very professional…Many Thanks”.
Kalpana Aravindhan
"Great customer service. Wendy went out of her way to get everything completed in the short amount of time I had, as well as working around my schedule."
Simon M
“Excellent service from start to finish! I was very impressed with the service received from The Frost Partnership,Burnham when finding my rental property. Frost were very professional and the whole process of their online tenancy agreement and vetting process was streamlined, quick & simple to understand and complete. I am especially thankful for the help from Wendy Taylor who from the first conversation was very welcoming and friendly & has guided me through the process of finding me the property that ticks all my boxes and has continued the great service even after I moved in - Thanks very much Wendy! I recommend Frost Burnham to any tenant looking for a dwelling in the Burnham area! - Best agency I have dealt with ever!"
Scott C.
"Very friendly staff at The Frost Partnership in Burnham. Wendy was particularly helpful. I like to double check everything which means I sent many, many emails and always received a quick and helpful response. Wendy made finding our first rental property a pleasant experience. Thank you!"
Shanel Wight
"Just wanted to say how impressed I was with Wendy Taylor at your Burnham office. From the start of my property search to getting the keys on check-in, Wendy was there every step of the way. She certainly knows her stuff and must be an asset to the Frost Partnership. Iwould not hesitate in recommending Frosts to anyone I know who is looking to rent a property."
Peter Lacey
“This has been a very smooth and professional process and I would like to thank you, Matthew, and the rest of your team.”
Tracey Lewis
"Once again, Wendy, thank you for your supreme and superlative management skills regarding our swift and flawless journey of moving into our new home and starting a new business relationship with The Frost Partnership. You have been both extremely professional and meticulous when it comes to customer service, something EVERY agency could glean something from. We both can't thank you enough for your help. It's been second to none."
Joe Lewis
"Wendy, your help and correspondence has been both highly professional and extremely reassuring. I speak on behalf of us when I say it's much appreciated and respected. We look forward to moving."
Joseph Lewis
“After 15 years of doing it ourselves, we had some trepidation in entrusting our letting to the professionals, but you have truly overcome every one of our concerns. You acted with great proficiency, but coupled this with a genuine friendliness and desire to help. The result was a very smooth and quick securing of a new lease. We must say that you have presented yourself (Wendy Taylor) as an excellent ambassador for The Frost Partnership and we thank you.”
David and Freda Barnett
“Just a short note to say thanks to you and Alexandra for your tireless work that resulted today in contract signing on Oak Lodge. It’s been a bit more of a roller coaster than we expected, and the rent was lower than our expectations were managed towards….but we are happy with a 2/3 year agreement! You and Alexandra have always been ‘on it’ and cheerful-both recognised and appreciated…..not sure I could say that for the other agent on all occasions, so perhaps not surprising that you landed our fish!”
N.Cullen
"It was lovely to meet you at the viewing of the house in Ludlow Road. You were friendly and affable, informative and showed myself and Jenn around the house in a professional manner. I have been very impressed how all 3 of you (Max, Sebastian and yourself, Rebekah) have been in tune with our enquiry regarding the house, it all comes across as a seamless operation and gives myself and Jenn so much confidence dealing with you all at Frost in Feltham.
It has been such a difference from dealing with other agents with enquiries we had made previously and you guys have not once let us down with an appointment or when you said you were going to call. Jenn and I are looking forward to having you as our agent and we are safe in the knowledge that it will be a hassle free experience."
Martin and Jenn
“We wish to thank you and your team for the great assistance you provided during our whirlwind house search. Even though in the end we did not proceed with one of your properties your team was instrumental in making us aware of the current house market and we will without reservation recommend your team to any of our colleagues looking for lettings.”
Jeffrey McRae
I would like to say thanks to yourself and your team for being very helpful, cooperative and professionals. We enjoyed living at the property and we received quality service from yourself.
Muhammad Zeeshan
"Thanks for the quick response, very much appreciative. You guys have all been awesome from Day one, it’s a shame you’re not managing my Chicago move – that would definitely make life easier!! Thanks again"
Mark Rutter
"I would just like to say a huge thank you to the Lettings Manager at the Langley Branch, Colin White. In the three years we have used The Frost Partnership, Colin has always been helpful and professional. I think it is a sad reflection of society today that people are very quick to complain but not so fast to praise excellent service, which has prompted me to send this email. I would have no hesitation in using The Frost Partnership again and will definitely recommend Colin White to friends, colleagues and family."
Sam Osborne
"I have to say I am extremely impressed with all of you. You have looked after me so well and really made things happen."
Lesley Warwick
"May I just say, of the Estate Agents we have spoken to, you (Windsor Lettings) have been the friendliest and most helpful. So I'm really hoping we'll find something with Frost Lettings.”
Gaynor Seckerson
"I would also like to take this opportunity to comment on what a friendly and professional service I have experienced from the Staines branch especially from Chris Cotton who has been very efficient and helpful to me over the last year."
Jason Lee, Staines
"I’d just like to say that the 2 ladies I dealt with were very good and I had been to about 7 agencies before I came to you guys. I was particularly impressed with the temp as they are normally the ones who couldn’t care less - she was very helpful and went to the effort of printing out a few options for me to look at, she really seemed to care. And then Rachel has been very helpful through the whole process too."
David Brunner, Windsor
"I was very happy with the way both the rental and sale of my flat was dealt with. Everyone I spoke with was very helpful and I was updated regularly with progress reports. I would recommend The Frost Partnership to everyone. They go the extra mile."
Mrs L, Amersham
"I was so thrilled that you were able to find us a tenant so we didn’t have to use another local agent. You were all very supportive during my visit home and I just wanted to show my appreciation. It takes a weight off my mind that you are handling the property."
Cally Williams
"…can I just say how impressed I am with the lettings team there at Frost. You're all really professional and clearly take the time to understand your customers wants and needs. Definitely my first choice; keep up the good work!"
Ian Rajan, Windsor
"You have been a star in helping us manage our property and am more than happy to provide a reference for you at any stage. I highly recommend Frost Partnership as you have looked after our property beautifully and have always stayed in touch too."
Helen Dunlop
"I have been very pleased with the service that I have received from you/Frosts - it far exceeds that of the competition and I have been letting the property for 7-8 years now."
Landlord, Langley
"Christine, you and your team have been magnificent over the last few years for us as managing agents and for that I’m eternally grateful. You have been extremely efficient and effective in letting the flat without any extended blank periods. Your accounting, payment and consistent courteous customer service has been exemplary throughout the last 15 years. Am happy to share these sentiments with any clients or senior management who wish to have referrals and testimonials."
Simon Ball
"I am truly grateful for Pina Fogarty's service, her professionalism and attention to detail has made my experience with The Frost Partnership a positive one"
Mr C
"The Lettings Agency at the Frost Partnership are amazing and I know I can rely on them 100%. Wendy Taylor who manages this side of the business is professional, on-the-ball and always has a solution to a problem. Wendy has a great team who ensure all paperwork, legalities and payments are always up-to-date. Frost have a great network of experienced, trained professional tradespeople who can attend to emergencies and turn any necessary work around very quickly and efficiently."
Martin Walker
"Thank you for all the help, support and professional services you have provided over the past 18 months while we have been renting in Beaconsfield. During our time there we experienced a high level of maintenance and property issues, all of which you and your team of professional suppliers managed brilliantly. On every occasion you were prompt to respond and when we needed assistance with suppliers, you were always on hand to help. Your chosen suppliers were always on time, courteous and knowledgeable - never were we left with a problem. This is a credit to you and your selection processes that ensure that tenants can rest assured that problems will be fixed. We have never experienced service as high as yours, and we have moved 4 times in the past 6 years! Finally, our check out process was the smoothest we have ever experienced. Extremely fair, professional and speedy. Check out is normally the most stressful part of renting, but again, you and your team were exceptional. Thank you. We would like to wish you, your team and all at Frost Partnership all the success in the future and keep up the great job!"
Paul O'Donoghue
“I really like the work you guys do in both Staines and Windsor – you are a great team and hence I would always recommend Frosts.”
Mr Alsford, Landlord
"Christine, you and your team have been magnificent over the last few years for us as managing agents and for that I’m eternally grateful. You have been extremely efficient and effective in letting the flat without any extended blank periods. Your accounting, payment and consistent courteous customer service has been exemplary throughout the last 15 years. Am happy to share these sentiments with any clients or senior management who wish to have referrals and testimonials."
Simon Ball
"I'd like to thank you all for an excellent job looking after Duke Street over the last couple of years."
Landlord, Windsor
"You have been a star in helping us manage our property and am more than happy to provide a reference for you at any stage. I highly recommend Frost Partnership as you have looked after our property beautifully and have always stayed in touch too."
Helen Dunlop
"We just wanted to say thank you for looking after us whilst we were renting Lambourne Close. We’ve never rented before, and had very mixed reports from people as to what their experiences were like with landlords & letting companies. I’m really happy to say our experience was great, and thanks to you & Sue for sorting out any probs we had."
Mrs and Mrs O'Neill, Windsor
"I would also like to take this opportunity to comment on what a friendly and professional service I have experienced from the Staines branch especially from Chris Cotton who has been very efficient and helpful to me over the last year."
Jason Lee, Staines
"I just wanted to write and say thank you so much for the quick response to our heating issue. I called at 1pm and it was fixed by 4.30pm. Brilliant service and very much appreciated!"
Julie van den Bergh, Beaconsfield
"My warmest best wishes to you all (at Windsor Lettings) and the new year and many thanks, as ever, for providing an excellent service."
Shelia Bentham
"I was so thrilled that you were able to find us a tenant so we didn’t have to use another local agent. You were all very supportive during my visit home and I just wanted to show my appreciation. It takes a weight off my mind that you are handling the property."
Cally Williams
"We felt we must write to thank all of you in the Langley branch for the help you have given us over the last few years. From the moment I first stepped into the Langley branch and met Colin, we have received courteous, friendly, prompt and efficient help and service. We could not have asked for more from an estate agent whether when letting the flat or selling it for us. …we have no hesitation in recommending you to everyone looking for a letting or selling agent."
David and Jennie Coles
"…can I just say how impressed I am with the lettings team there at Frost. You're all really professional and clearly take the time to understand your customers wants and needs. Definitely my first choice; keep up the good work!"
Ian Rajan, Windsor
"I'd like to thank you all for an excellent job looking after Duke Street over the last couple of years."
Landlord, Windsor
"You have been a star in helping us manage our property and am more than happy to provide a reference for you at any stage. I highly recommend Frost Partnership as you have looked after our property beautifully and have always stayed in touch too."
Helen Dunlop
"I have been very pleased with the service that I have received from you/Frosts - it far exceeds that of the competition and I have been letting the property for 7-8 years now."
Landlord, Langley
"I received fantastic customer service from Robert - would highly recommend! Thank you"
Lucky
"Thank you for the copy, a lot of detailed hard work. Well done - a real credit to you and The Frost Partnership"
Walter Giles, Euro Commercial
"Thank you for pulling out all the stops on this one. I think this must be a record! I think it was probably 4 working days between asking for a quote and receiving the written report. Fantastic and thank you"
C.Hawtin, Handelsbanken
"Dealmost Limited has worked with The Frost Partnership for a number of years calling upon their vast experience of commercial property with the letting of a parade of shops on the Farnham Road in Slough. They consistently provide excellent advice on rental values and the use of individual shops and have achieved very satisfactory lettings for us."
M C Elzas, Property Manager, Dealmost Limited
"The Frost Partnership acted for Invesco Real Estate in the short term letting and subsequent freehold sale of two office buildings in Gerrards Cross to Inland Homes plc. Throughout the period they gave us expert advice and helped Invesco Real Estate secure the disposal in a timely manner. The Frost team provided an excellent service and we were very happy with their performance on this project."
David Seddon, Associate Asset Management, Invesco Real Estate
