Rental Property Management
If you own a rental property or you are a landlord with several investment homes - we can take the weight off your shoulders with our rental property management services.
The Frost Partnership provides tailored property management solutions for residential properties across Buckinghamshire, Berkshire and Middlesex.
Depending on the type of service you require, we can deal with everything from finding a suitable tenant, drawing up all paperwork and contracts, account handling, ensuring you comply with current legislation, liaising with utility companies, day-to-day maintenance, right through to the end of a tenancy and any disputes that may arise when a tenant vacates your property. Our objective is to ensure a smooth lettings process. To assist, we offer three levels of service, plus additional services to create a package best suited to your needs. All of our services are backed up with:
- Property managers - We allocate a property manager to look after your property and its tenants.
- Support - We are licensed members of ARLA and therefore adhere to the strictest codes of practice in the industry.
- Guidance - Read our lettings guide for more detailed information about our property management services.
- Instant online contact - Our online maintenance alert system is ideal for landlords and tenants.
- Peace of mind - Read more about what our happy landlords say in our testimonials or contact us.
Our services at a glance
| Service feature | Fully managed | Rent collection | Let only |
|---|---|---|---|
| Free consultation and valuation service | ✔ | ✔ | ✔ |
| Property marketing plan | ✔ | ✔ | ✔ |
| Internet property advertising | ✔ | ✔ | ✔ |
| Newspaper advertising | ✔ | ✔ | ✔ |
| Arranging and conducting accompanied viewings | ✔ | ✔ | ✔ |
| Negotiating and agreeing offers | ✔ | ✔ | ✔ |
| Tenant referencing service | ✔ | ✔ | ✔ |
| Annual rent assessment reviews | ✔ | ✔ | ✔ |
| Debt control | ✔ | ✔ | |
| Rent demand service | ✔ | ✔ | |
| Monthly accounts statement | ✔ | ✔ | |
| Organise property maintenance | ✔ | ||
| Handle dilapidation negotiations following check out | ✔ | ||
| Agree and disburse tenant’s security deposit | ✔ | ||
| Arrange for renewal of gas safety if required | ✔ | ||
| Arrange inventory and check in/out inspections | ✔ | ||
| 24 hours emergency tenant help line | ✔ | ||
| Dedicated accounts team | ✔ | ||
| Online maintenance reporting for tenants and landlords | ✔ | ||
| Ensure property complies with current regulations and legislation 3 | ✔ | ||
| Oversea insurance claims where authorised | ✔ | ||
| Liaising with 3rd party issues if required | ✔ | ||
| Advice on refurbishment and upgrading | ✔ | ||
| Portfolio management | ✔ |
For all levels of service, the following services attract extra costs:
✔ Preparation and signing of tenancy agreements ✔ Tenancy renewal ✔ Energy performance and gas safety certificates ✔ Professional inventory ✔ Checkout report ✔ Lodging of security deposit with TDS ✔ Submission of disputed deposit to TDS
Our full management service is our bespoke service, designed to handle all your property and tenants demands leaving you, the landlord, to be as involved or as removed from the day-to-day issues as you wish.
Property management can be a full time commitment. If you have a job, live overseas or holiday frequently, responding to a tenant about a leaking pipe or a faulty heating system can be difficult. That is why our clients prefer our full management service.
We arrange routine maintenance and repairs, periodic inspections to ensure the property is in good hands, subject to held retained funds we can pay ground rent, insurance premiums and service charges, when required to.
Our full range of property management services include:
- Free consultation and valuation service
- Property marketing plan
- Internet property advertising
- Tenant referencing service
- Preparation and signing of tenancy agreements*
- Tenancy renewal*
- Security deposit holding facility
- Energy performance and gas safety certificates*
- Annual rent assessment reviews
- Lodging of security deposit with the tenancy deposit scheme
- Professional inventory*
- Routine property visits
- Tenant check-out service*
- Damage/wear and tear assessment
- Chasing overdue rent and debt control
- Rent demand service
- Rent receipt and accounting with monthly statements
- Arranging routine repairs and maintenance
- Dealing with dilapidations and agreeing costs with tenant
*Additional costs apply
By choosing our full management service, it is proven that statistically your tenant is more likely to stay for longer, coupled with the fact that the vast majority of corporate tenants often insist on dealing with only fully managed properties.
Our rent collection service includes:
- Free consultation and valuation service
- Property marketing plan
- Internet property advertising
- Tenant referencing service
- Preparation and signing of tenancy agreements*
- Tenancy renewal*
- Security deposit holding facility
- Energy performance and gas safety certificates*
- Annual rent assessment reviews
- Lodging of security deposit with the tenancy deposit scheme
- Professional inventory*
- Routine property visits*
- Tenant check-out service*
- Damage/wear and tear assessment*
- Chasing overdue rent and debt control
- Rent demand service
- Monthly accounts statement
- Rent receipt and accounting with monthly statements
*Additional costs apply
Our Let only service includes:
- Free consultation and valuation service
- Property marketing plan
- Internet property advertising
- Tenant referencing service
- Preparation and signing of tenancy agreements*
- Tenancy renewal*
- Security deposit holding facility
- Energy performance and gas safety certificates*
- Annual rent assessment reviews
- Lodging of security deposit with the tenancy deposit scheme
- Professional inventory*
- Routine property visits*
- Tenant check-out service*
- Damage/wear and tear assessment*
*Additional costs apply
For more information read our lettings guide
